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Business Analyst - IT
IPH Limited
Ottawa, CAN
Full Time
Senior
5 days ago
Business AnalysisBusiness Process ModelingRequirements ManagementStakeholder ManagementProduct RoadmappingBusiness Case Development
Free
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Business AnalysisBusiness Process ModelingRequirements Management
About the Role
IPH Limited is seeking an experienced Business Analyst to join their IT team, acting as a trusted partner to business leaders for technology-enabled transformation. The role involves business process analysis, solution evaluation, product roadmapping, and stakeholder engagement.
Key Skills for This Role
Business AnalysisBusiness Process ModelingRequirements ManagementStakeholder ManagementProduct RoadmappingBusiness Case Development
Responsibilities
- Partner with business leaders to understand strategic priorities and identify opportunities for technology and process transformation
- Lead business process analysis and redesign initiatives
- Develop business cases, cost benefit analyses, and investment recommendations
- Facilitate workshops to define future state business processes, operating models, and business requirements
- Manage and evolve the application portfolio, driving product roadmaps
- Translate business objectives into clear functional requirements
- Act as liaison between business stakeholders, technology teams, and external vendors
- Identify opportunities for automation, workflow optimization, data driven decision making, and operational efficiency
- Support organizational change initiatives including business readiness, stakeholder communications, training strategies, and adoption planning
- Monitor and measure business outcomes to ensure technology investments deliver expected value
- Contribute to governance, risk management, and vendor management activities
- Provide leadership and mentorship on business analysis best practices
Requirements
- Bachelor's degree in Business, Information Systems, Computer Science, or related discipline, or equivalent experience
- 7+ years of experience in Business Analysis, Product Management, Business Systems Analysis, Consulting, or similar business facing technology role
- Demonstrated experience leading cross functional business transformation or process improvement initiatives
- Strong business process modeling and business requirements management experience
- Proven ability to influence stakeholders and facilitate decision making at multiple organizational levels
- Experience managing relationships with business partners, vendors, and technology teams
- Experience with process automation, workflow management, and digital transformation initiatives
- Strong analytical, problem solving, and critical thinking capabilities
- Excellent written and verbal communication skills
- Ability to manage multiple priorities in a dynamic environment
Full Job Posting
The Role
- IPH Limited is seeking a strategic and commercially minded experienced Business Analyst to join our growing IT team.
- In this role, you will serve as a trusted partner to business leaders, helping shape technology enabled business transformation initiatives across the organization.
- You will bridge business strategy and technology execution, identifying opportunities to improve operational effectiveness, enhance client service, reduce risk, and drive business value.
- Working across both commercial off the shelf (COTS) and internally developed platforms, you will lead business process analysis, solution evaluation, product roadmapping, and stakeholder engagement.
- This is a highly visible role requiring strong business acumen, exceptional stakeholder management skills, and the ability to influence decisions across multiple business functions.
Responsibilities
- Partner with business leaders and stakeholders to understand strategic priorities and identify opportunities to improve business performance through technology and process transformation.
- Lead business process analysis and redesign initiatives, challenging existing practices and recommending scalable, value driven solutions.
- Develop business cases, cost benefit analyses, and investment recommendations to support technology and operational improvement initiatives.
- Facilitate workshops and stakeholder discussions to define future state business processes, operating models, and business requirements.
- Manage and evolve the application portfolio, driving product roadmaps that align with business priorities and organizational goals.
- Translate business objectives into clear functional requirements, ensuring successful delivery of technology solutions.
- Act as a liaison between business stakeholders, technology teams, and external vendors to ensure alignment and effective execution.
- Identify opportunities for automation, workflow optimization, data driven decision making, and operational efficiency.
- Support organizational change initiatives, including business readiness, stakeholder communications, training strategies, and adoption planning.
- Monitor and measure business outcomes to ensure technology investments deliver expected value and benefits.
- Contribute to governance, risk management, and vendor management activities related to business systems and technology services.
- Provide leadership and mentorship on business analysis best practices and promote a culture of continuous improvement.
Experience And Skills
- Bachelor's degree in Business, Information Systems, Computer Science, or a related discipline, or equivalent professional experience.
- 7+ years of experience in Business Analysis, Product Management, Business Systems Analysis, Consulting, or a similar business facing technology role.
- Demonstrated experience leading cross functional business transformation or process improvement initiatives.
- Strong business process modeling and business requirements management experience.
- Proven ability to influence stakeholders and facilitate decision making at multiple organizational levels.
- Experience managing relationships with business partners, vendors, and technology teams.
- Experience with process automation, workflow management, and digital transformation initiatives.
- Strong analytical, problem solving, and critical thinking capabilities.
- Excellent written and verbal communication skills, including the ability to communicate complex concepts to both technical and non technical audiences.
- Ability to manage multiple priorities and operate effectively in a dynamic environment.
- Fluency in English and French, an asset.
- Experience with legal, professional services, intellectual property, or knowledge based organizations, an asset.
Salary
- The annual base salary for this role will be positioned between $100,000 and $120,000, considering factors such as location, job related knowledge, prior experience, qualifications, and internal equity.
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