Gather requirements from end users and business partners
Query and analyze data to support and influence design and requirement decisions
Create clear and concise requirements documentation including use cases
Create detailed visual models to support business requirements including workflow diagrams, wireframes and/or fully functional prototypes that meet best practices and usability standards
Collaborate with development and quality assurance resources to ensure the business requirements are implemented as intended
Communicate technical information clearly and lead collaborative meetings with representatives from various internal departments
Clearly and effectively communicate project status to all project stakeholders
Create and maintain business requirement documents, user guides, and other relevant documentation
Proactively identify business process improvement opportunities
Identify ways to improve adoption and engagement of existing UI features
Analyze existing UI and suggest improvements to increase usability and overall look and feel
Support users in production environment, research issues, root cause analysis, report and log defects when necessary
Audit changes once released to production to ensure changes are working as intended
Requirements
Please emphasize the following experience:
3+ years of business analysis experience.
3+ years of experience with a prototyping tool designing front-end web pages.
Bachelor’s degree or equivalent in an IT-related field.
Experience with SQL.
Experience with Visio or an equivalent diagramming tool.
Experience with workflow diagramming.
Experience with wireframing or prototyping tools.
Proficiency with Microsoft Office.
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