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BUSINESS ANALYST FINANCE & TREASURY SERVICES (POLICIES & PROCEDURES)
City of Toronto
Toronto, CAN
Temporary
Mid
Onsite
1 weeks ago
Financial Information SystemsSAPMicrosoft OfficeData AnalysisBusiness Process ReviewResearch
Free
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Financial Information SystemsSAPMicrosoft Office
About the Role
The City of Toronto seeks a Business Analyst to support Purchasing and Materials Management Division by evaluating policies and procedures, conducting research, and implementing business requirements.
Key Skills for This Role
Financial Information SystemsSAPMicrosoft OfficeData AnalysisBusiness Process ReviewResearch
Responsibilities
- Evaluate policies and procedures affecting the Division's operations, offering recommendations and solutions to enhance business operations
- Implement business requirements and ensure compliance with relevant policies and procedures
- Conduct research on a wide range of municipal issues, considering developments within the field, corporate policies, legislation, and initiatives by other levels of government
- Serve as a liaison between various divisions and represent the divisions on various committees
- Contribute to business/service improvement by gathering, detailing and documenting business requirements
- Monitor standing committee and Council agendas, identify emerging issues, and develop action plans to ensure compliance with Council directions
- Prepare comprehensive reports and briefing documents on a variety of issues
- Develop, implement, monitor, and evaluate detailed plans and recommend policies, programs, and/or procedures
- Oversee assigned projects and provide contract management to ensure effective teamwork and communication
- Provide guidance, mentoring, and oversight to project team members and work term students
- Monitor projects to ensure completion in accordance with approved plans and agreements
- Prepare project plans, reports and status updates for senior staff
Requirements
- Post secondary education in a relevant discipline related to the job function (e.g., financial, legal, management accounting) or equivalent combination of education and experience
- Extensive experience with financial information systems (e.g., SAP) to capture and manipulate data and using Microsoft Office Applications (Word, Excel, PowerPoint) and managing databases
- Considerable experience preparing business process reviews/mapping and articulating key performance measures/indicators
- Considerable experience conducting research, analysis and interpreting large volumes of data
- Considerable experience developing an effective filing and records management system, preparing and formatting reports, correspondence and documents and providing administrative support
- Strong verbal and written communication skills and ability to develop and maintain effective work relationships
- Strong customer service focus and interpersonal skills and ability to work cooperatively as an effective team member
- Strong problem solving and conflict resolution skills
- Ability to take initiative and apply best practices to continuously improve processes
- Ability to exercise independent judgement and discretion in dealing with sensitive and confidential matters
- Strong research and analytical skills and ability to conceptualize, develop options and recommend solutions
- Ability to work independently under minimum supervision and set priorities, plan and execute tasks
Full Job Posting
Job Summary
- Reporting to the Project Manager, the Business Analyst will primarily support assignments pertaining to the programs, services, procedures, policies and/or operations of Purchasing and Materials Management Division (PMMD) and to represent the Division on various committees and working groups.
Major Responsibilities
- Evaluates policies and procedures affecting the Divisions operations, offering recommendations and solutions to enhance business operations.
- Implementation of business requirements, and compliance with relevant policies and procedures; responds to inquiries professionally and prepares correspondence to support business policies and procedures.
- Develops and implements detailed plans and recommends policies/procedures regarding program specific requirements.
- Conducts research on a wide range of municipal issues ensuring that such research takes into account developments within the field, corporate policies and practices, legislation and initiatives by other levels of government.
- Serves as a liaison between various divisions and represents the divisions on various committees (i.e. service improvement initiatives committee, policy groups, client advisory groups).
- Contributes to business/service improvement and achievement by gathering, detailing and documenting business requirements in a format that is useful to the business area experts and related stakeholders.
- Monitors standing committee and Council agendas, identifies emerging issues, ensures effected staff are informed and develops action plans to ensure compliance with Council directions.
- Prepares comprehensive reports and briefing documents on a variety of issues.
- Develops, implements, monitors, and evaluates detailed plans and recommends policies, programs, and/or procedures regarding specific requirements related to PMMD.
- Conducts research into assigned area ensuring that such research takes into account developments within the field, corporate policies and practices, legislation and initiatives by other levels of government.
- Oversees assigned projects and provides contract management to ensure effective teamwork and communication and high standards of work quality to advance the Division's initiatives in a complex municipal environment.
- Provides guidance, mentoring, and oversight to project team members and work term students while supporting project planning, requirements gathering, and implementation activities.
Key Qualifications
- Post secondary education in a relevant discipline related to the job function (e.g. financial, legal, and management accounting) or the equivalent combination of education and experience.
- Extensive experience with financial information systems (e.g. SAP) to capture and manipulate data and using Microsoft Office Applications (Word, Excel, PowerPoint) and managing databases.
- Considerable experience preparing business process reviews/mapping and articulating key performance measures/indicators.
- Considerable experience conducting research, analysis and interpreting large volumes of data.
- Considerable experience developing an effective filing and records management system, preparing and formatting reports, correspondence and documents and providing administrative support.
- Ability to adapt to new technologies implemented during the project.
- Strong verbal and written communication skills and the ability to communicate professionally and develop and maintain effective work relationships both internally and externally, with Council staff, City of Toronto staff, various levels of government and stakeholders.
- Strong customer service focus and interpersonal skills and ability to work co operatively as an effective team member and encourage teamwork.
- Strong problem solving and conflict resolution skills.
- Ability to take initiative and apply best practices to continuously improve processes to enhance service delivery, efficiency and effectiveness.
- Ability to exercise independent judgement and discretion in dealing with sensitive and confidential matters.
- Strong research and analytical skills and ability to conceptualize, develop options and recommend solutions to support decision making.
Additional Information
- Job ID: 65344
- Division & Section: Chief Financial Officer's Office, Strategic Enterprise Integration & Mod
- Work Location: 799 Islington Avenue
- Job Type & Duration: 2 Temporary Vacancies (18 Months)
- Salary Range: CAD 89,337.00 CAD 120,831.00, TM1682, and wage grade 6. Hiring Zone: CAD 92,099.00 CAD 99,855.00
- Shift Information: M F, 35 hours/week per week
- Affiliation: Non Union
- Number of Positions Open: 2
- Posting Period: 8 Jul 2026 to 22 Jul 2026
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