Business Analyst
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Key skills for this role
About the Role
IC Markets is looking for a Business & Systems Analyst to define business and system requirements for trading platforms (MT5/DxTrade/ICTrade). You will bridge product management and engineering, document processes, and use AI tools to accelerate analysis.
Key Skills for This Role
Responsibilities
- Work with the Product Owner, other squads and the development team to capture system requirements for ICTrade/ MT5/ DxTrade trade platforms
- Conduct backlog grooming with the PO for the technical teams to elicit requirements from a broad range of stakeholders
- Maintain and manage development backlogs aligned with product roadmap planned
- Continuously identify gaps, redundancies and opportunities for process improvement
- Collaborate with the Product Manager, Technical Lead, other Squads and developers to design business flows and system solutions for trade platform(s)
- Produce requirements, business process and flow diagrams, and data mapping across ICTrade / MT5/ DxTrade
- Maintain a robust knowledge base so other teams can collaborate with the trade platform squad effectively
- Work with Product Owner and create guides and user manuals for stakeholders where needed
- Participate in system testing, UAT and validation
- Ensure data accuracy, system stability and compliance across all entities for the trade platform (FSA, ASIC, CySEC, MiFID II)
- Identify and address behavior that is not aligned with the defined business processes
- Act as the liaison between Product Manager and technical teams
Requirements
- Proven experience as a Business / Systems Analyst working with trading platforms—plugins, middleware or similar backend services
- Hands on exposure to MT5 and DxTrade; familiarity with DxTrade and in house platforms is a strong advantage
- Practical, hands on experience using AI assistants / LLM tools (e.g. Claude, ChatGPT or similar) in day to day analysis, documentation or delivery work
- Clear command of user stories, acceptance criteria and use cases
- Excellent documentation, analytical and problem solving skills
- Strong communication and facilitation skills, with the ability to engage non technical stakeholders
Full Job Posting
Role Overview
- We are looking for a Business & Systems Analyst to play a key role in defining clear business and system requirements for our trading platform – MT5/ DxTrade / ICTrade.
- The role focuses on analyzing and documenting existing processes, eliciting and structuring business requirements, and ensuring consistent, unambiguous requirements are delivered to the development team.
- Acting as the bridge between Product Manager and the engineering team, the analyst ensures every integration service meets business needs.
- A core part of this role is using AI to work smarter; the analyst is expected to apply AI assistants and LLM tools responsibly.
Key Responsibilities
- Work with the Product Owner, other squads and the development team to capture system requirements for ICTrade/ MT5/ DxTrade trade platforms.
- Conduct backlog grooming with the PO for the technical teams to elicit requirements from a broad range of stakeholders.
- Maintain and manage development backlogs aligned with product roadmap planned.
- Continuously identify gaps, redundancies and opportunities for process improvement.
- Collaborate with the Product Manager, Technical Lead, other Squads and developers to design business flows and system solutions for trade platform(s).
- Produce requirements, business process and flow diagrams, and data mapping across ICTrade / MT5/ DxTrade.
- Maintain a robust knowledge base so other teams can collaborate with the trade platform squad effectively.
- Work with Product Owner and create guides and user manuals for stakeholders where needed.
- Participate in system testing, UAT and validation.
- Ensure data accuracy, system stability and compliance across all entities for the trade platform (FSA, ASIC, CySEC, MiFID II).
- Identify and address behavior that is not aligned with the defined business processes.
- Act as the liaison between Product Manager and technical teams.
Qualifications & Experience
- Proven experience as a Business / Systems Analyst working with trading platforms—plugins, middleware or similar backend services.
- Hands on exposure to MT5 and DxTrade; familiarity with DxTrade and in house platforms is a strong advantage.
- Practical, hands on experience using AI assistants / LLM tools (e.g. Claude, ChatGPT or similar) in day to day analysis, documentation or delivery work.
- Clear command of user stories, acceptance criteria and use cases.
- Excellent documentation, analytical and problem solving skills.
- Strong communication and facilitation skills, with the ability to engage non technical stakeholders.
Desirable
- Understanding of the broader broker ecosystem — client area, CRM, back office, payments and reporting.
- Exposure to Agile / Scrum delivery and tools such as Jira and Confluence.
- Awareness of regulatory frameworks relevant to forex / CFD brokers (FSA, ASIC, CySEC, MiFID II).
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