Business Analyst
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Key skills for this role
About the Role
Analyze business processes, conduct gap analysis, and optimize workflows while documenting requirements and facilitating stakeholder workshops; Arabic speakers preferred.
Key Skills for This Role
Full Job Posting
Overview
·Review services and processes proposed for onboarding, transformation, or improvement.
Analyze business rules, service scope, eligibility criteria, and end-to-end workflows.
Develop AS-IS and TO-BE process maps to identify gaps, inefficiencies, and risks.
Reengineer and optimize processes to improve efficiency, turnaround time, and service quality.
Ensure services are business-ready, operationally feasible, and suitable for implementation or digitization.
Elicit, document, and validate business requirements with stakeholders.
Facilitate workshops and working sessions to validate service design and process flows.
Act as a bridge between business stakeholders and technical or delivery teams.
Produce clear documentation including process maps, SOPs, service blueprints, and BRDs.
Support governance, review, and readiness assessments.
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