Business Analyst

BRP is establishing a new Dealer Experience squad responsible for developing and evolving the digital solutions used by our global dealer network, including BossWeb.

Our Salesforce environment supports approximately 1,300 internal users and more than 25,000 external users who rely on our dealer portal every day. The platform is connected to multiple applications and enterprise systems through APIs and integrations.

As a Business Analyst, you will help the squad understand the needs of dealers and internal teams, analyze business processes and translate those needs into clear and feasible solutions.

You will work as part of a multidisciplinary and international team located in Brazil and Canada. You will contribute to new features, continuous improvement and the resolution of production issues.

Understand and document the needs of dealers and internal teams;

Analyze existing business processes and identify improvement opportunities;

Facilitate workshops with stakeholders to clarify needs and expected outcomes;

Translate needs into user stories, business rules and acceptance criteria;

Collaborate with developers, architects, the Product Manager and other squad members;

Participate in backlog refinement and feature estimation;

Understand data, integrations and dependencies with connected systems;

Assess the functional impact of proposed changes;

Contribute to the design of simple solutions that meet user needs;

Prepare and execute functional tests;

Support users in preparing and executing acceptance tests;

Participate in demonstrations and feature validation;