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As an Business Analyst - Content & Document Management (Infra) at Gainwell, you can contribute your skills as we harness the power of technology to help our clients improve the health and well-being of the members they serve — a community’s most vulnerable. Connect your passion with purpose, teaming with people who thrive on finding innovative solutions to some of healthcare’s biggest challenges. This role is strictly involved in business analysis, requirements documentation, and healthcare reference data support activities and does not involve direct access to Protected Health Information (PHI), Personally Identifiable Information (PII), or any secured or confidential client data. The work is limited to analysis of healthcare claims, reference code sets, and system configurations using governed datasets and does not include handling or processing of sensitive health or personal information.
Bangalore, KA, IN, 560100
As an Business Analyst - Content & Document Management (Infra) at Gainwell, you can contribute your skills as we harness the power of technology to help our clients improve the health and well-being of the members they serve — a community’s most vulnerable. Connect your passion with purpose, teaming with people who thrive on finding innovative solutions to some of healthcare’s biggest challenges. This role is strictly involved in business analysis, requirements documentation, and healthcare reference data support activities and does not involve direct access to Protected Health Information (PHI), Personally Identifiable Information (PII), or any secured or confidential client data. The work is limited to analysis of healthcare claims, reference code sets, and system configurations using governed datasets and does not include handling or processing of sensitive health or personal information.
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6–9 years of experience as a Business Analyst.
Strong proficiency in SQL, including writing complex queries for data analysis, validation, and reconciliation.
Proven experience working directly with clients and business stakeholders to gather, analyze, and document requirements.
Strong domain knowledge and hands‑on experience with C3M (Customer Communications Management), IBM FileNet, and IBM CMOD (Content Manager OnDemand).
Ability to map business requirements to end products and technical solutions.
Experience collaborating with technical teams to validate design, implementation, and delivery.
Strong understanding of change management, including reviewing and auditing change requests for completeness, impact, and feasibility.
Ability to assess and validate testing practices, ensuring adequate coverage and alignment with business requirements.
Experience reviewing and validating implementation and deployment plans within the content management domain.
Strong documentation skills, including preparation of BRDs, FRDs, data mappings, process flows, and use cases.
Demonstrated analytical and problem‑solving skills with strong attention to detail.
Excellent verbal and written communication skills.
Remote working environment with shift time 2pm -11pm IST
Verified company details for this employer are not available yet.
Full-time
Senior · 6+ years experience
Remote
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