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Business Analyst, Commercial Solutions
Mark Anthony Brands Inc.
Vancouver, CAN
Full Time
Mid
Hybrid
2 weeks ago
SalesforceSales CloudB2B CommerceOrder ManagementJIRABusiness Analysis
Free
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SalesforceSales CloudB2B Commerce
About the Role
Mark Anthony Brands is hiring a Business Analyst, Commercial Solutions to enable the Salesforce ecosystem, driving adoption across Sales Cloud, B2B, OMS, and Commerce7. The role involves requirements gathering, solution design, configuration, testing, and user adoption.
Key Skills for This Role
SalesforceSales CloudB2B CommerceOrder ManagementJIRABusiness Analysis
Responsibilities
- Drive end to end requirement and product lifecycle by managing functional intake, eliciting stakeholder requirements, and documenting flows and diagrams
- Design effective solutions based on business needs and guide technical teams through transition of functional requirements
- Perform administrative configuration within Salesforce apps and build custom reports and dashboards
- Support functional testing, QA, and drive comprehensive User Acceptance Testing
- Lead strategic change management plans to ensure seamless user adoption through training and support
- Foster strong relationships with business users by communicating complex requirements clearly
Requirements
- 2+ years of Salesforce experience preferred, with required expertise in Order Management
- Business analysis & stakeholder engagement skills to facilitate requirements sessions and translate business needs into technical solutions
- Data & systems integration knowledge to ensure seamless cross platform functionality
- Strong experience in JIRA
- Understanding Snowflake, Mulesoft, and SQL would be an asset
Full Job Posting
About the Role
- The Business Analyst, Commercial Solutions enables the commercial Salesforce ecosystem, driving adoption and integration across Sales Cloud, B2B, OMS, and Commerce7.
- This role bridges the gap between sales goals and technical B2C, B2B and CRM solutions.
- Supports scalable delivery of sales enablement initiatives while reducing contractor dependency.
Additional Key Responsibilities
- Drive the end to end requirement and product lifecycle by managing functional intake, eliciting stakeholder requirements, and accurately documenting appropriate flows and diagrams.
- Design effective solutions based on business needs and guide technical teams through a clear and seamless transition of functional requirements.
- Stakeholder alignment, business value framing.
- User story writing & refinement.
- Triage and support of reported issues and bugs.
- Administrative configuration within Salesforce apps.
- Configure applications to meet business requirements and build custom reports and dashboards.
- Functional testing support & QA.
- Drive comprehensive User Acceptance Testing and lead strategic change management plans.
- Foster strong, transparent relationships with business users.
- Take initiative and ownership in solving complex problems.
What You Will Bring
- 2+ years of Salesforce experience preferred, with required expertise in Order Management.
- Business analysis & stakeholder engagement skills.
- Data & systems integration knowledge.
- Strong experience in JIRA.
- Understanding Snowflake, Mulesoft, and SQL would be an asset.
Why Join Us?
- Competitive compensation with typical hiring range $70,000 $85,000 annually.
- Company matched RRSP contributions.
- Extended health and dental benefits, and mental health plans.
- Maternity & Adoption Leave Top Up and Paid Secondary Caregiver Leave.
- Paid time off.
- World leading learning and development programs.
Other Perks
- Located in a prime Vancouver neighborhood (near transit).
- Hybrid work environment of 4 days a week in office.
- Company paid parking.
- Complimentary building gym.
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