Business Analyst

Full-time/Part-time

Shift

Location

• Columbus, GA, USA
• Provide distinctive service to clients and prospects, in person and over the telephone. Respond to client inquiries and satisfactorily resolve client issues. Support firm-wide achievement of the three-ring standard (all phones answered by a live person within three rings).
• Provide application support of all deposit applications, teller, and platform as it relates to product setup and changes, testing of new releases, data extracts and end user support.
• Assume a lead role in all deposit, platform and teller projects including review, management, and implementation.
• Provide reports for all ad-hoc reporting including data extracts.
• Meet all the client's financial needs, both business and personal, and refer clients to other specialty areas such as Trust, Investments, Insurance, Treasury Management, etc. as appropriate.
• Assist other team members as needed to ensure delivery of distinctive service.
• Perform other related duties and responsibilities as assigned.