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Business Analyst | 12-Month Contract
Smart & Biggar
Ottawa, CAN
Contract
Senior
2 weeks ago
Business AnalysisRequirements GatheringProcess MappingStakeholder EngagementExcelData Analysis
Free
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Business AnalysisRequirements GatheringProcess Mapping
About the Role
Smart & Biggar is seeking a Business Analyst for a 12-month contract to lead the implementation of centralized billing and finance transformation initiatives. You will work cross-functionally to define requirements, streamline processes, and support change management.
Key Skills for This Role
Business AnalysisRequirements GatheringProcess MappingStakeholder EngagementExcelData Analysis
Responsibilities
- Lead discovery sessions and stakeholder consultations across billing, e billing, trust accounting, cash application, collections, and revenue operations
- Document current and future state processes, and develop business requirements, user stories, process maps, and gap analyses
- Identify opportunities to standardize billing practices across offices and practice groups
- Act as the primary liaison between business stakeholders, implementation partners, and technical teams
- Partner with project managers on scope, risks, timelines, and phased deployment strategies
- Support change management, including stakeholder engagement, communication planning, training materials, and user readiness
- Support data mapping and cleansing, and define reporting requirements, KPIs, and dashboards
- Validate system workflows against process documentation and flag gaps
Requirements
- Bachelor's degree in Business Administration, Information Systems, Finance, Accounting, or a related field
- 5+ years of Business Analyst experience supporting enterprise transformation and change management
- Strong understanding of financial, revenue, trust, A/R, and billing processes
- Skilled in requirements gathering, process mapping, and stakeholder engagement, with strong Excel and data analysis abilities
- Excellent communication and facilitation skills, with the ability to manage competing priorities
Full Job Posting
The Opportunity
- Smart & Biggar is currently looking for a Business Analyst to join our National Finance Team on a 12 month contract.
- You will help lead the implementation of centralized billing and broader finance transformation initiatives across our firm.
- You'll work cross functionally with finance, billing, trust, A/R, legal professionals, IT, and operations.
Responsibilities
- Lead discovery sessions and stakeholder consultations across billing, e billing, trust accounting, cash application, collections, and revenue operations.
- Document current and future state processes, and develop business requirements, user stories, process maps, and gap analyses.
- Identify opportunities to standardize billing practices across offices and practice groups.
- Act as the primary liaison between business stakeholders, implementation partners, and technical teams.
- Partner with project managers on scope, risks, timelines, and phased deployment strategies.
- Support change management, including stakeholder engagement, communication planning, training materials, and user readiness.
- Support data mapping and cleansing, and define reporting requirements, KPIs, and dashboards.
- Validate system workflows against process documentation and flag gaps.
Qualifications, Competencies And Experience
- Bachelor's degree in Business Administration, Information Systems, Finance, Accounting, or a related field.
- 5+ years of Business Analyst experience supporting enterprise transformation and change management.
- Strong understanding of financial, revenue, trust, A/R, and billing processes.
- Skilled in requirements gathering, process mapping, and stakeholder engagement, with strong Excel and data analysis abilities.
- Excellent communication and facilitation skills, with the ability to manage competing priorities.
- Law firm or professional services experience, knowledge of legal billing concepts, and familiarity with Elite 3E are strong assets.
- CBAP, CCBA, PMP, or Lean Six Sigma certifications are an asset.
Compensation
- The base salary for this role will be positioned between $90,000 $105,000.
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