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Business Administrator - Clinics
Spire Healthcare Group plc
Abergele, KSA
Full Time
Mid
Onsite
4 weeks ago
BillingBanking ReconciliationExcelCommunication SkillsNumeracyDebt Collection
Free
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BillingBanking ReconciliationExcel
About the Role
Spire Healthcare seeks a Business Administrator to support financial administrative processes within Spire Clinics. The role involves billing, payment collection, banking reconciliations, and resolving patient invoice queries.
Key Skills for This Role
BillingBanking ReconciliationExcelCommunication SkillsNumeracyDebt Collection
Responsibilities
- Ensure all billing is actioned promptly and accurately in line with Spire procedure
- Resolve patient queries regarding invoices via emails and phone calls
- Support with payment collection prior to procedures
- Perform regular banking reconciliations, posting entries to accounting systems
- Coordinate request for payment of standard invoices, consultant fees and patient refunds
- Review and take appropriate action for overdue debt and liaise with Business Office Manager for collection arrangements
Requirements
- Excellent interpersonal and communication skills
- Confident telephone manner with ability to communicate with a wide range of customers
- Highly numerate
- High degree of accuracy and methodical approach to workload
- IT literate and competent user of MS Office, with advanced working knowledge of Excel including formulas and V look ups
Full Job Posting
Job Description
- Business Administrator | Spire Clinics | Full Time | 37.5 hours per week | Office Hours | Based within Spire Abergele Clinic.
- The role will cover working for both Clinics Harrogate and Abergele but you will be based within the Abergele Clinic.
Duties and Responsibilities
- Ensure all billing is actioned promptly and accurately in line with Spire procedure identifying billing problems, placing billing alerts, suspending and clearing as required.
- To resolve patient queries in regards to their invoices via both emails and phone calls.
- To support with payment collection prior to procedures.
- To perform regular banking reconciliations, posting entries to the accounting systems according to work instructions.
- To co ordinate the request for payment of standard invoices, consultant fees and patient refunds.
- To review and take appropriate action for overdue debt and liaise with the Business Office Manager for arrangements for collection.
Who We're Looking For
- Excellent interpersonal and communication skills.
- Confident telephone manner with the ability to communicate with a wide range of customers at all levels.
- Highly numerate.
- High degree of accuracy and a methodical approach to workload.
- IT literate and a competent user of the MS Office suite of products with an advanced working knowledge of Excel, including formulas and V look ups.
Benefits
- 35 days annual leave inclusive of bank holidays.
- Employer and employee contributory pension with flexible retirement options.
- ‘Spire for you’ reward platform discount and cashback for over 1000 retailers.
- Free Bupa wellness screening.
- Private medical insurance.
- Life assurance.
About Spire Healthcare
- Spire Healthcare is a leading independent hospital group in the United Kingdom and the largest in terms of revenue.
- From 39 hospitals and 8 clinics across England, Wales and Scotland, Spire Healthcare provides diagnostics, inpatient, day case and outpatient care.
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