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Key skills for this role
You will spend much of your time working with the Building Systems Engineering and Customer Success team to drive customer value. You will also work closely with Noda's product and engineering teams to aid in onboarding building systems data, improving data processing, and quality tooling, and iterating on Noda’s cutting-edge AI-based technology.
You’ll work shoulder-to-shoulder with our Customer Success team and fellow Building Systems Engineers. Together, you’ll mitigate churn, drive renewals, and act as the voice of the customer, feeding critical insights directly into our product roadmap.
Month 1: Integration. Master the Noda stack (Platform, Salesforce, Slack, etc.), dive into our library of building recommendations, and start shadowing client calls.
Month 2: Engagement. Take the lead on account servicing, support new opportunities and mitigate churn alongside Commercial, and start demonstrating deep product proficiency.
Month 6: Expertise. Become the go-to technical authority. You’ll be driving solution enhancements, collaborating with the Product team, and mastering both the engineering and financial dimensions of building performance.
Experience: 5+ years in energy consulting or a related field.
Technical Fluency: Deep knowledge of HVAC/Controls systems (chillers, boilers, BMS, etc.) and the ability to quantify energy savings
Energy Savings Mastery: You possess the quantitative skills to model efficiency initiatives, converting system optimizations into verified fiscal impact
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Communication: You translate "tech-speak" into clear, compelling business value for both operating and executive customer personas
Relational Skills : You know how to build trust, manage relationships, and advocate for customer success
Drive : A passion for SaaS, a bias for action, a curiosity for AI and innovation, and strong leadership instincts
Education: BS/MS in Mechanical Engineering (or similar)
Bonus: Prior experience in SaaS customer success, familiarity with SkySpark, proficiency with agentic AI tooling
Huge responsibility and fascinating challenges – you’ll be joining us early on in our journey, with plenty of autonomy and room to develop your role.
Joining a fast-growing team of brilliant people building solutions at the forefront of smart building technology!
Commercial building operations software company providing agentic AI to owners and operators for energy, maintenance, and comfort.
Visit company websiteFull-time
Senior · 5+ years experience
Remote
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