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Key skills for this role
In this role, you will be responsible for identifying and responding to user needs, resolving problems and complaints, and liaising effectively with other staff groups. You will train, monitor, and supervise OCS technical service team, this team is built up of a number of engineers with all skillsets such as electric, gas, plumbing, HVAC and fabrication.
Your role will oversee the proactive and reactive tasks including maintenance PPM schedules for onsite assets. To use your technical expertise and ability to teach essential skills will be crucial in ensuring high standards of service delivery.
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You must have the right to work in the UK
Must hold a full UK driving license
The role will require client engagement and a willingness to provide the best possible solutions to meet the client’s needs. You must have a good understand of both spoken and written English.
The role also requires you to be able to think proactively arranging your team to ensure the end user receives an excellent service.
To be successful for this role you must be qualified within one of the below fields, additionally an understanding around an additional field would be desirable Gas maintenance, Electric maintenance, Building fabric engineering or plumbing works.
Understanding of planned preventative maintenance regimes
Experience of completing risk assessments and method statements; along with issuing permit to work for hard service tasks
Experience using BMS system would be desirable
An enhanced DBS will be completed for the successful candidate.
Previous supervisory experience
OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.
Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.
✅ Award-Winning Employer : Ranked 36th on Glassdoor’s Best Companies to Work For 2025 — we value and motivate our people.
🚀 Digital Learning : The OCS Academy offers digital courses and resources to help you build skills and grow your career.
🙂 Retail Perks With our Hapi app, you can gain access to exclusive discounts, rewards and wellbeing resources.
📝 Professional Growth : 600+ live learners across UK&I — Empowering colleagues with further development and qualifications!
💰 Flexible Pay : Access a portion of earned wages before payday with our Wagestream App! (Contract Specific)
International facilities management and support services provider.
Visit company websiteFull-time
Mid
Onsite
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