Building Automation Systems Technician - Kitimat/Terrace, BC

Advises supervisor regarding customer satisfaction, product performance, installation techniques and standards as well as suggestions for product improvements.

Executes most of the technical aspects of multiple projects with varying timelines and budgets including programming, graphics development, start-up, certification testing, customer training, close-out documentation, and on-going technical support etc.

Identifies potential project risks, communicates to appropriate parties and assist in the development and implementation of strategies to minimize impact and to control deviations from estimated costs and project deadlines.

Works closely with the Project Manager and/or supervisor and assists in the overall coordination of specific projects; makes recommendations regarding quality of work and potential changes in scope and identifies ways to continuously improve customer satisfaction.

Completes accurate and detailed service reports for customer and Convergint to allow for accurate invoicing and job cost tracking.

Provides technical support to end users when applicable. Seeks technical guidance from more experienced staff or product vendors when required.

Using technical knowledge, skills and experience, may act as mentor for other staff members. May provide guidance to workers in testing, tuning, and adjusting equipment to obtain optimum operating performance.

Acts as “our customer’s best service provider” at all times thereby ensuring Convergint is the customer’s first choice for service.

What You’ll Need

Exceptional customer focus and ability to work under pressure; ability to determine the needs and wants of the customer without being prompted

Solid technical skills and experience related to electronic security systems

Solid programming skills and proven ability to troubleshoot problems and look for solutions

Must be a self-starter and work well with general supervision

Solid mechanical and electrical aptitude (e.g. works with a variety of hand and power tools such as drill, screwdriver, wire stripper, hacksaw, crimper)

Frequent visits to jobsites are required. Minimal overnight travel is required. Valid driver’s license required.

Strong verbal, written and interpersonal communication skills

Solid organizational skills and the ability to handle multiple service needs simultaneously

Proficient computer skills including familiarity with MS Office applications (Outlook, Word, Excel)

Requirements:

Minimum of three to five years of previous, BAS project experience

Diploma in Electronics preferred

Industry-specific certifications such as Schneider, Distech, Alerton, Tridium, Honeywell