Brokerage Admin Assistant III

Role Overview

Schedule

• Rotational shifts operate across a 24/7 schedule.
• The role requires five working days, including Saturdays and Sundays, with two days off each week.
• Additional overtime or staffing support may be required on banking holidays.

Job Duties

• Prepare, review, and submit customs entries for import shipments.
• Ensure compliance with customs regulations, import laws, trade requirements, and company policies.
• Classify goods using the Harmonized Tariff Schedule and determine duties and taxes.
• Review commercial invoices, packing lists, and other import documents for accuracy.
• Meet expected productivity and quality standards.
• Provide high-quality customer service and operational excellence.

Skills

• Knowledge of import brokerage processes, customs regulations, and trade compliance is required.
• Analytical, problem-solving, decision-making, communication, and attention-to-detail skills are required.
• The role requires accurate documentation, data entry, customer focus, and the ability to manage multiple shipments.
• Proficiency in brokerage and Microsoft Office applications is required.

Prerequisites

• Experience in UK Brokerage is preferred.
• A strong track record of service, self-driven conduct, and adherence to regulatory and company standards are expected.
• Strong customer orientation and understanding of customer service issues are required.
• Flexibility with shift timings and working days is required.
• A graduate or postgraduate qualification in any discipline is required.

Workplace

• The source does not specify whether the role is onsite, hybrid, remote, or field-based.

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