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Broker Claims Executive

RMS Insurance Brokers | Qatar
Baladiyat ad Dawhah, QAT
Full-time
Mid-Senior
Onsite
Discovered 2 weeks ago
Insurance claims handlingInsurance brokerageInsurance policy wordingsInsurance law principlesQatari insurance market practicesChartered Insurance Institute (CII) qualification
Free

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Insurance claims handlingInsurance brokerageInsurance policy wordings
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About the Role

RMS Insurance Brokers is seeking a Broker Claims Executive to join its insurance brokerage team in Doha.

The role advocates for clients throughout the claims cycle and negotiates settlements with insurance underwriters.

Location and Employment

  • The position is based in Doha, Qatar and is explicitly on-site.
  • The employment type is full-time.

Key Responsibilities

  • Guide policyholders through claims notification and ensure documentation and loss details are correctly compiled and submitted.
  • Liaise with insurance companies, surveyors, and loss adjusters to expedite settlements and resolve disputes.
  • Review insurance policies and endorsements to interpret coverage terms and advocate for client rights.
  • Track active claims, maintain an accurate database, and provide regular updates to corporate and retail clients.
  • Advise clients on risk management, policy terms, and claims-prevention practices.
  • Negotiate optimal settlements with insurance underwriters on behalf of clients.

Requirements and Qualifications

  • A recognized Chartered Insurance Institute qualification is mandatory, such as a CII Claims qualification or Certificate/Diploma in Insurance.
  • Candidates must have 3 to 5 years of hands-on claims handling experience.
  • Experience in an insurance brokerage or corporate commercial insurance environment is required.
  • Strong knowledge of policy wordings, insurance law principles, and local Qatari insurance market practices is required.
  • Advanced MS Office skills and familiarity with brokerage management systems or CRM tools are required.
  • Exceptional negotiation, conflict-resolution, and client-facing communication skills are required.
  • Fluency in written and spoken English is strictly required; Arabic is an advantage.
  • Candidates must currently reside in Qatar with a transferable visa and valid QID.

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