Broista

It's fun to work in a company where people truly believe in what they are doing.

At Dutch Bros Coffee, we are more than just a coffee company.

We are a fun-loving, mind-blowing company that makes a difference one cup at a time.

The Dutch Bros Mission is to love people, make a difference in the community and provide extraordinary experiences to all.

Broistas are the foundation of our culture, upholding our fundamental philosophy of love all, serve all.

You are

• A Team Player. You are enthusiastic about the success of others just as you are about yourself.
• Authentic. You are your unique self.
• Adaptable. You feel comfortable adjusting to changing circumstances and encourage your teammates to do the same. We learn and grow, together!
• People-first. You radiate kindness and positivity in every interaction you have with others.

You will

• Engage. You get to meet new people, every day! Greet and thank each customer with a smile and provide them with their moment of special.
• Ask and Educate. Each customer has different needs and it’s up to you to help them out. This is a chance to help customers learn our menu, different products, and current specials.
• Embody. Culture at Dutch Bros means everything. We may be a beverage company, but ultimately, we are in the relationship business.
• Be consistent. Our core values are speed, quality, and service. It’s important that the customer gets exactly what they ordered.
• Be Positive. Make all your friends feel there is something in them. Look at the sunny side of everything, and make your optimism come true.
• Be Reliable. Show up to work on time and ready to go! Communicate availability needs and follow proper call out procedures.
• Help out. Stuff may come up, be prepared to support as needed.

• Know your resources. It’s important that you adhere to all company policies and procedures as laid out in the Mafia Manifesto and Employee Handbook .
• Be on time. Ensure you have reliable transportation and can be on time for scheduled shifts and mandatory meetings.