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jazzhr

Broadcast System Engineer , India

Evertz Microsystems Limited
Bengaluru, IND
Full-time
Senior · 4+ years experience
Hybrid
Discovered 2 days ago
LinuxUnixTCP/IPJiraBashPython
Free

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LinuxUnixTCP/IP
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  • Conduct on-site visits to customer locations for service, support, and system validation
  • Manage the operation of different events and demonstrations for Evertz product lines
  • Support flexible shift schedules to ensure round-the-clock operational coverage
  • Perform system testing, including functionality, configuration, scalability, and security validation
  • Provide Tier-2/Tier-3 support, gathering information from customers, creating and tracking Jira tickets, and driving root-cause analysis through to resolution
  • Identify, troubleshoot, and escalate issues arising from in-house and customer system testing
  • Collaborate closely with development teams to resolve complex, high-impact customer issues
  • Build and maintain Bash/Python automation scripts for system operations and testing
  • Produce clear technical documentation, including patch upgrades and fix reports
  • Lead system-level regression testing, comparing pre- and post-upgrade performance
  • Support remote customer systems, including upgrades, troubleshooting, and rollback procedures
  • Ensure compliance with all Evertz policies and procedures
  • Perform other related duties as required
  • Bachelor's degree in Electronics, Telecommunications, Computer Science, or a related field
  • 4–7 years of experience in broadcast engineering, system support, or technical operations
  • Solid understanding of broadcast workflows, video streaming, and media systems
  • Hands-on experience with functional, regression, configuration, and performance testing
  • Proven track record in Tier-2/Tier-3 support, troubleshooting, and root-cause analysis
  • Proficiency in Linux/Unix environments and core networking concepts (TCP/IP, routing, switching)
  • Experience with Jira or similar tools for issue tracking and management
  • Working knowledge of Bash/Python for automation and system operations
  • Experience supporting customer-facing or production systems
  • Willingness to work flexible shifts and travel for on-site customer engagements
  • Good communication and documentation skills
  • A problem-solver with sharp analytical instincts
  • A customer-focused approach with effective communication
  • Ability to collaborate across teams and work independently
  • Flexibility to adapt in a fast-paced broadcast environment

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