Brand Expert

Achieve sales and KPI targets as set by your Manager

Coach retailer’s teams to sell Charlotte Tilbury products to achieve weekly sales and KPI targets

Own and facilitate mini events and pre booked services in store to promote the Charlotte Tilbury experience and magic service whilst delivering sales.

Drive brand awareness and consideration by converting walk in customers to services, always delivering Charlotte’s magic service

Utilise platforms provided by retailer to educate and engage teams with digital and video content

Support visual merchandising, products layout, VM standards, testers, stock and feedback to your line manager

Ensure the best customer experience is being delivered; even when you’re not around by embedding the magic service methodology. Build brand awareness by creating lasting emotional connections with customers

Think limitlessly with your plan for the calendar year with consideration for New Product Launches, and activity/market impacts from the previous year of trade

Devise and deliver a compelling eventing plan for all of the doors in your area

Share sales and KPI results with your line manager every week with robust reporting

Working and liaising with Retailer team to ensure brand compliance with policies and procedures

Flag issues on stock and tester levels to the store management and your line manager

Execute flawless visual merchandising and standards on a daily basis

Naturally creative, seeking innovative ways to over perform and deliver

An entrepreneurial mindset, focusing on the ‘why?’ and taking risks to reach for ‘wow’ results

Assertive with energy and drive to succeed

Strong emotional intelligence and engaging personable skills that can be adapted to suit situation

Ability to build and maintain strong relationships with Retailer’s team and stakeholders

Acts with integrity and isn’t reluctant to hold ownership

Dynamic and inspirational with customers and peers

Excitement for beauty and artistry

Passionate leadership taking pride in team success

Time management and prioritisation

Agile and solution orientated

Resilient when dealing with ambiguity

Confident leadership to galvanise Retailer’s teams through a strong sense of purpose

We provide a range of magical benefits tailored to each region. For full details, please connect with your local TA representative.

Be a part of our values driven, high growth, magical journey with an ultimate vision to empower everyone, everywhere to be the best version of themselves.

We offer a structured induction programme – Start of a Dream. This exclusive and bespoke induction trains on all aspects of the role that you will need to succeed in providing red carpet customer experience with follow up training provided during your first months of employment. Focusing on artistry and commerce, you will gain a full understanding of our artistry and service expectations.

Structured career development: Our team of industry experts will support and work with you to explore your learning potential and career goals.

Wellness and social benefits including Assist Programs and regular social connects with colleagues.

At Charlotte Tilbury Beauty, our mission is to empower everyone, everywhere, to feel like the most beautiful and confident version of themselves. We bring this to life by welcoming people from diverse backgrounds, cultures, identities, and perspectives into our global team. A workforce that reflects the world around us helps us better serve our communities, our customers, our colleagues, and every candidate who takes part in our recruitment process.

Want a closer look at life at Charlotte Tilbury Beauty? Follow our LinkedIn page! For updates, stories, and behind-the-scenes moments.