Branch Technology Specialist

Determining needs and suggesting solutions for administrative improvements in procedures, processes or systems to support other functions.

Providing technical support and training to administrative staff in the use of computer systems, to collect and analyze information.

Developing appropriate project management procedures and tools for all major activities; assisting members of the organization in the use of project management methods and tools.

Identifying needs and suggesting solutions for customization or alterations of technical tools to support unusual or new business requirements

What do you need to succeed? Must-have

1+ years of experience providing Desktop and Technology Support

Exceptional attention to detail and mature/positive attitude

Professionalism and ability to manage highly confidential information

Excellent people skills, ability to manage different personalities

Exceptional written and verbal communication skills

Ability to prioritize daily tasks, multi-task, and deal with a variety of personalities (internal & external)

Ability to quickly shift priorities and deliver results

Knowledge of RBC Dominion Securities’ systems and procedures, an asset

What’s in it for you? We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable

Leaders who support your development through coaching and managing opportunities

Ability to make a difference and lasting impact

Work in a dynamic, collaborative, progressive, and high-performing team

A world-class training program in financial services

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com .

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.