Branch Service Admin

JOB TYPE: Full time permanent

Rocky Mountain Equipment (RME) is a powerful network of agriculture, construction, rental, and recreational markets.

As one of Canada’s largest equipment dealers, RME delivers solutions that maximize uptime, productivity, and profitability through expert service, innovative tools, and a customer-centric approach.

As Western Canada’s trusted equipment and business partner, RME stands Right by You™, fulfilling our commitment to deliver product and support services for the hardworking families in Western Canada who build our communities and feed the world.

A Branch Service Admin is a branch hybrid role of Service Writer and Branch Administrator duties.

The primary scope of the role is to liaison between customers in need of repairs and the technicians in the department.

They schedule maintenance and handle the appropriate paperwork.

They also do reception relief and handle incoming calls to the branch and greet walk in customers.

This position is to provide additional support to Service Sales Managers and Parts Sales Managers in smaller stores without a dedicated support admin individual for each department.

• Daily/Monthly Deposits
• Manage and reconcile petty cash
• Create purchase orders in CDK
• A/R adjustments (daily review of late accounts, adjustments & reconciliation of accounts)
• A/P calls (incoming calls for copies of invoices & customer collection calls)
• Assist Service Sales Manager with Electronic Timecard submissions when need be.