Branch Receptionist

This role serves as the first point of contact for customers visiting or contacting CEER Centers.

The role is responsible for delivering a welcoming and professional customer experience, managing front desk operations, and supporting showroom sales and operations teams through effective coordination, communication, and administrative support.

Key Functional Responsibilities:

• Greet showroom visitors courteously and professionally, ensuring a positive first impression.

• Manage customer flow by directing visitors to the appropriate sales advisors or departments.

• Ensure customer waiting areas are organized, presentable, and aligned with CEER’s brand standards.

• Handle incoming calls, emails, and inquiries, responding promptly or redirecting as required.

• Schedule appointments, test drives, and customer visits in coordination with Sales teams.

• Maintain accurate records related to customer visits, inquiries, and appointments.

• Assist with filing, document control, and general showroom administration as required.

• Coordinate with internal teams (Sales, Delivery and Logistics) to support smooth daily showroom operations.

• Support customer handovers and events by assisting with coordination and arrangements.

• Ensure compliance with company policies, customer service standards, and reception procedures. Job Requirement: Education: High School / Diploma in Business Administration, or a related field.