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Branch Receptionist
CEER
Riyadh Region, KSA
Full-time
Entry
Onsite
Discovered 2 weeks ago
Front desk operationsCustomer serviceVisitor managementAppointment schedulingRecords managementAdministrative support
Free
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Front desk operationsCustomer serviceVisitor management
Role Overview
Serve as the first point of contact for customers visiting or contacting CEER Centers.
Deliver a welcoming and professional customer experience while supporting front desk, showroom sales, and operations activities.
Key Skills for This Role
Front desk operationsCustomer serviceVisitor managementAppointment schedulingRecords managementAdministrative support
Full Job Posting
Job Purpose
Serve as the first point of contact for customers visiting or contacting CEER Centers.
Deliver a welcoming and professional customer experience while supporting front desk, showroom sales, and operations activities.
Key Functional Responsibilities
- Greet showroom visitors courteously and professionally.
- Direct visitors to appropriate sales advisors or departments and manage customer flow.
- Keep customer waiting areas organized, presentable, and aligned with CEER brand standards.
- Handle incoming calls, emails, and inquiries, responding promptly or redirecting them as required.
- Schedule appointments, test drives, and customer visits in coordination with Sales teams.
- Maintain accurate records of customer visits, inquiries, and appointments.
- Assist with filing, document control, and general showroom administration.
- Coordinate with Sales, Delivery, and Logistics teams to support smooth daily showroom operations.
- Support customer handovers and events through coordination and arrangements.
- Comply with company policies, customer service standards, and reception procedures.
Job Requirements
- High school education or a diploma in Business Administration or a related field.
- Zero to two years of experience in a relevant field.
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