Branch Operations Supervisor

What you’ll need:

• 2+ years of banking or financial services experience preferred.
• 1+ year of leadership or team-lead experience is preferred and we’re also open to someone ready for their next step who has demonstrated leadership through coaching, training, taking ownership, or serving as a go-to resource for their team.
• Punjabi bilingual proficiency is highly preferred and would be especially valuable in supporting our customers.
• Spanish bilingual proficiency is also preferred and considered a plus.
• A genuine passion for delivering exceptional, white-glove customer service.
• A positive, proactive, and solutions-oriented mindset with the ability to bring positive energy to the team.
• Ability to take ownership, prioritize effectively, and act with urgency while maintaining accuracy.
• Strong communication, organizational, and problem-solving skills.
• Ability to coach, support, and encourage others while promoting accountability and teamwork.
• Strong attention to detail and ability to remain composed in a fast-paced branch environment.
• Flexibility to work Monday through Saturday and support other Bank locations as needed.

SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law.

The Company hires the best qualified candidate for the job, without regard to protected characteristics.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

New York applicants: Notice of Employee Rights

SoFi is committed to an inclusive culture.

As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities.

If you need accommodations to participate in the job application or interview process, please let your recruiter know or email accommodations@sofi.com.

We are unable to accommodate remote work from Hawaii, Alaska or Puerto Rico at this time.