oracle
Branch Operations Manager| Krishna
CSB
Machilīpatnam, IND
Full-time
Mid · 3+ years experience
Onsite
Discovered 1 weeks ago
Free
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Responsibilities
- Run daily ops controls (cash, vault, ATM, locker, EOD and reconciliation) • Servicing Branch Customers and maintaining branch operation in-line with Audit Compliance requirements • Ensure accurate account opening/KYC with CKYC uploads and documentation quality • Track service metrics (TAT, FTR, complaints) and implement RCA‑based fixes • Prepare for audits/inspections; maintain records and resolve observations on time • Cross‑sell insurance/investments and activate digital banking for all new customers • Train frontline on process updates and compliance requirements • Inventory management of customer Deliverables and gold loan packets.
Qualifications
- Experience: 3 to 9 years (branch ops)
- Qualifications: Graduate; Banking certifications preferred
- Certifications: Preferred - JAIIB/CAIIB
About CSB
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