Branch Operations Assistant

Responsible for processing all branch cash transactions, including depositing cheques, Bank wires and processing physical securities

Ensure Branch reports are prepared, printed, reviewed (where assigned), distributed and/or presented to Branch Management for review.

Manage the filing for all branch operations related reports and documents, oversee branch retention of documents in accordance with internal controls

Account opening approvals, this includes reviewing documentation and scanning forms into the documentation workflow system, pulling documentation for branch staff as needed

Reception – answering phones and greeting clients

Complete administrative tasks to help the Management team: manage office stationery orders, boardroom scheduling, and provide support to the Branch Operations Manager when needed

Help manage communications with clients, Advisors and other internal and external partners

Other special projects as assigned

Completion of the Canadian Securities Course (CSC) and Conduct & Practices Handbook (CPH) is an asset

Knowledge of RBC Dominion Securities’ systems and procedures, an asset

Experience in the banking and/or securities industry is an asset

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable

Leaders who support your development through coaching and managing opportunities

Ability to make a difference and lasting impact

Work in a dynamic, collaborative, progressive, and high-performing team

A world-class training program in financial services

Job Skills

Additional Job Details

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.