Branch Manager/Supervisor

UAE Startup Mentor

Dubai, UAE

Full-time

Mid-Senior

Onsite

Discovered 1 weeks ago

branch operations managementstaff supervision and trainingsales and KPI monitoringcustomer servicestaff schedulingcash handling

Free

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Key skills for this role

branch operations managementstaff supervision and trainingsales and KPI monitoring

The company is customer-focused and committed to excellent service and efficient branch operations.

The Branch Manager/Supervisor will lead the team and manage daily branch operations.

The role focuses on smooth performance, service quality, sales results, and operational controls.

Manage daily branch operations and monitor branch performance.
Supervise, train, and motivate staff toward business and service targets.
Monitor sales, KPIs, customer satisfaction, cash handling, transactions, inventory, and reports.
Prepare schedules, assign responsibilities, and coordinate with head office, suppliers, and departments.
Handle customer complaints and maintain cleanliness, presentation, and service standards.
Resolve operational issues and ensure compliance with company, health and safety, and local requirements.

Previous experience in branch management, retail, sales, hospitality, or operations.
Supervisory or team leadership experience is preferred.
Strong leadership, communication, customer service, organizational, and problem-solving abilities.

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