adp
Branch Manager
Valley National Bank
Pompton Lakes, USA
Full-time
Mid · 3+ years experience
Onsite
Discovered 1 weeks ago
Salesforce
Free
Job Fit Check
Base Career helps you apply smarter for this job.
?%
Ready to ScanKey skills for this role
Salesforce
Key Skills for This Role
Salesforce
Full Job Posting
Expected Work Hours
Accountable for leading and managing all aspects of branch performance, including sales growth, profitability, customer experience, operational integrity, and team coaching and development.
Ensures exceptional service delivery to all clients within a consumer-oriented branch.
Coach and develop branch team members to achieve sales targets, meet service goals, and strengthen individual capabilities.
Observe sales engagements to ensure high quality customer consultations and effective lead management through Salesforce.
Manage all staffing functions, including recruiting, interviewing, selecting, onboarding, performance evaluations, coaching, and addressing performance or conduct issues in accordance with company policy.
Leads and encourages identification, escalation, and resolution of potential risks.
Foster a positive and high-performing branch environment that promotes Valley's culture and drives strong associate engagement.
Develop and leverage market intelligence, communicating strategic direction and product focus while building individualized sales strategies to increase market share and deepen customer relationships.
Requirements
- Ability to prioritize, organize, delegate, and execute.
- Must have excellent verbal, written and interpersonal communication skills.
- Ability to present a confident and professional demeanor to establish trust and convey knowledge to the customer and resolve complex customer issues.
- An enthusiastic individual who can listen to customer concerns and offer unique and innovative solutions, weighing customer satisfaction with Bank exposure to loss or fraud.
- Proficient computer skills.
- Must be self-driven with a positive outlook and can demonstrate confidence, tact, patience, and diplomacy while dealing with customers.
- High School diploma or GED equivalent and minimum of 3 years related managerial experience with knowledge of branch operations and demonstrated sales - customer service skills.
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at Valley National Bank
Loan Servicing Specialist
Wayne, USA
Discovered TodayFull-time
Relationship Banker
South Orange, USA
Discovered TodayFull-time
Relationship Banker
Mount Kisco, USA
Discovered TodayFull-time
Imaging Specialist
Wayne, USA
Discovered TodayFull-time
Commercial Banking Relationship Manager
Fairfield, USA
Discovered 1 weeks agoFull-time
Comm'l Relationship Manager III
Los Angeles, USA
Discovered 1 weeks agoFull-time
Manager, Loan Operations
Wayne, USA
Discovered 1 weeks agoFull-time
Relationship Banker
Succasunna, USA
Discovered 1 weeks agoFull-time