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Diverse Staffing is seeking a highly motivated Staffing Branch Manager | Operations, Recruiting & Workforce Management to lead our Fort Worth, TX branch. This leadership role is focused on operational excellence, recruiting execution, workforce management, customer service, and team development. The Branch Manager will be responsible for ensuring clients receive exceptional staffing support, maintaining high levels of employee and customer satisfaction, leading branch operations, and developing a high-performing internal team.
The ideal candidate is a proven staffing professional who excels at leading people, managing operations, driving workforce delivery, improving retention, and delivering outstanding service results.
Diverse Staffing is seeking a highly motivated Staffing Branch Manager | Operations, Recruiting & Workforce Management to lead our Fort Worth, TX branch. This leadership role is focused on operational excellence, recruiting execution, workforce management, customer service, and team development. The Branch Manager will be responsible for ensuring clients receive exceptional staffing support, maintaining high levels of employee and customer satisfaction, leading branch operations, and developing a high-performing internal team.
The ideal candidate is a proven staffing professional who excels at leading people, managing operations, driving workforce delivery, improving retention, and delivering outstanding service results.
Build and maintain strong relationships with existing clients.
Understand customer workforce challenges and deliver effective staffing solutions.
Manage client expectations and proactively communicate staffing updates.
Resolve service issues quickly and effectively while maintaining a high level of customer satisfaction.
Conduct client visits, service reviews, and workforce planning discussions.
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Partner with clients to improve retention, attendance, and workforce performance.
Oversee day-to-day branch operations and ensure compliance with company policies and employment regulations.
Manage payroll processes, invoicing activities, documentation accuracy, and operational procedures.
Ensure all client, employees, and candidate interactions are accurately documented.
Monitor branch performance metrics and prepare reports related to staffing delivery, fill rates, retention, employee engagement, and profitability.
Maintain accountability for overall branch performance and operational excellence.
Ensure branch processes support exceptional customer and employee experiences.
Oversee recruiting, sourcing, screening, interviewing, hiring, and employee placement activities.
Ensure clients receive qualified talent in a timely manner.
Lead branch recruiting efforts to meet fill-rate, retention, and service goals.
Support onboarding, orientations, background checks, and compliance activities.
Partner with recruiters and staffing coordinators to deliver exceptional service.
Drive workforce planning efforts to meet customer demands and business objectives.
Lead, coach, and develop branch team members.
Foster a high-performance, service-focused branch culture.
Conduct whiteboard meetings and daily operational planning.
Hold team members accountable for performance standards and company expectations.
Train and mentor employees on company processes, customer service, compliance, and recruiting best practices.
Promote employee engagement, professional growth, and team collaboration.
As a Branch Manager , you will play a critical role in the success of our clients, employees, and branch team. This position offers the opportunity to lead operations, drive service excellence, develop team members, and make a meaningful impact on workforce outcomes while advancing your career with one of the staffing industry’s most respected organizations.
Minority-owned U.S. staffing agency providing temporary, contract, direct-hire, and HR workforce services to employers and job seekers.
Visit company websiteJobs and hiring trendsUSD 80000-80000 yearly / year
Full-time
Senior · 5+ years experience
Onsite
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