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The starting salary for this role is $70,000 annually, commensurate of experience.
Benefits: Further program information can be found here at HertzBenefits.com. To include, but not limited to: Holiday Pay Career growth opportunities Paid Training to expand your skills and knowledge Comprehensive Medical, Dental, & Vision benefit options after 30 days Up to 40% off the base rate of any standard Hertz Rental
Holiday Pay
Career growth opportunities
Paid Training to expand your skills and knowledge
Comprehensive Medical, Dental, & Vision benefit options after 30 days
Up to 40% off the base rate of any standard Hertz Rental
Responsibilities:
Develop, monitor, modify and assure compliance with the annual business plan to ensure the profitability of the business unit
Direct and organize all reservations and pick-ups, develop relationships with existing vendors such as Lyft, Uber and Pep-boys
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Develop and implement location strategies to maximize profitability and revenue management opportunities including revenue per unit, etc.
Handle or assist in the resolution of customer service issues
Ensure a high level of customer service is maintained at or above the area goals
Coach all staff and empower staff to engage in problem resolution and customer relations
Be active in attending/hosting outside sales meetings or events to promote the company and branch location
Continue to increase the market penetration of the branch and increase revenue
Develop, communicate, and monitor location and individual objectives and consumer knowledge of brands and services, ensuring that they are in line with overall corporate objectives
Actively participate in the training, coaching, and mentoring of all Branch staff
Complete performance reviews with all Branch staff discuss strengths and development opportunities
Hold weekly staff meetings to keep employees motivated and informed of business operations
Conduct Monthly Business Reviews with Branch staff to ensure KPI knowledge
Maintain an environment of positive employee relations
Ensure that all corporate policies and procedures are administered and followed appropriately by all personnel.
Shift hours may vary depending upon business need.
Educational Background:
High School Diploma or GED required
Professional Experience:
Previous management experience in a fast-paced environment
Experience in car rental, hospitality, or tourism a plus
Result orientation with demonstrated history of success
Demonstrated ability to direct and motivate teams
Proficiency in Technology
Skills:
Highly organized.
Ability to interface with multi-faceted, cross-functional teams
Expert knowledge of Microsoft office suite. Ability to handle complex analysis using Excel. Strong knowledge of PowerPoint.
Strong Time Management skills
Customer service aptitude - Ability to address and resolve customer service issues
Flexible and able to adapt to changes
Excellent oral and written communication skills
Global leader in vehicle rental and fleet management services.
Visit company websiteJobs and hiring trendsUSD 70000-70000 yearly / year
Full-time
Mid
Onsite
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