Branch Manager

The branch manager oversees and coordinates all operations at the market location.

include hiring staff, managing the staff training process, building customer relationships, and creating and implementing strategies to improve productivity and sales performance and achieve the market location's financial targets.

• Works with the Market President and Chief Operations Officer to efficiently and effectively manage market operations and profitability of the assigned market location.
• Supervises the Assistant Branch Manager and oversees the performance and training of the Client Services staff.
• Manage daily operations, especially customer service and finance activities.
• Responsible for building relationships with current and future customers and representing the market within the community.
• Trains and coaches staff on cross-selling additional bank products and services.
• Oversees opening and closing of the bank and maintains and works with team members to ensure compliance with security policies and procedures.
• Responsible for the bank’s internal controls, including logs, policies, and procedures.
• Processes client services work as needed, opened new accounts, and handled customer problems promptly and professionally.
• Identify opportunities to sell consumer loans. Accept consumer loan applications and facilitate loan closings.
• Other duties as assigned

• High School Diploma or equivalent required
• Bachelor’s degree or equivalent work experience preferred