Branch Assistant

Deliver products safely, accurately and on time, ensuring every customer receives excellent service.

Build positive relationships with customers and represent the business professionally at every opportunity.

Support Click & Collect customers and assist at the trade counter when needed.

Help resolve customer queries and contribute to a positive customer experience.

Pick, pack and prepare customer orders accurately and efficiently.

Assist with goods receiving, stock movements and dispatch activities.

Maintain excellent stock accuracy through daily stock checks and inventory procedures.

Support stock takes and ensure products are stored safely and correctly.

Help maintain excellent shelf availability and warehouse organisation.

Carry out daily vehicle safety checks before every journey.

Ensure company vehicles remain clean, roadworthy and compliant with company standards.

Use delivery technology, including ePOD systems and handheld devices, accurately and effectively.

Drive safely at all times, promoting our safety-first culture and protecting our customers, colleagues and communities.

Follow all Health & Safety procedures within the branch, warehouse and during deliveries.

Handle stock safely to minimise damage and maintain quality standards.

Complete mandatory training and compliance activities.

Support branch audits, operational controls and governance requirements.

Attend daily team briefings and contribute ideas to improve branch performance.

Work collaboratively with colleagues across the branch to achieve shared goals.

Support continuous improvement by helping deliver operational and customer service targets.

Develop your skills through ongoing learning and training, becoming a valued multi-skilled member of the team.

We're proud of the service we provide to our customers, and we know that's only possible because of the great people who work in our branches.

When you join us, you'll enjoy:

A varied, active role where no two days are the same.

Full training and ongoing development opportunities.

A supportive, friendly team environment.

Opportunities to develop new skills and progress your career.

The chance to make a real difference to customers every day.

If you're reliable, customer-focused and enjoy working in a fast-paced environment where every day brings something different, we'd love to hear from you.