Branch Administrator

Duties & Responsibilities

• Provide professional responsive support to internal and external customers, handling enquiries, calls, and shared inbox requests with clear communication and timely follow-up.
• Coordinate the movement, preparation, and documentation of trucks and equipment, supporting stocktake, relocations, workshop jobs and unit updates.
• Accurately manage service and operational data, including job cards, quotations, costing, purchase orders, invoices, and customer information across CRM systems.
• Actively contribute to continuous improvement by collaborating with the team and supporting ongoing enhancements to systems and processes.
• Maintain accurate records and databases.
• Coordinator inventory management and assist with stocktake.
• Support the departments with the preparation of quotes and invoices for customers.
• Assist with administrative tasks to assist the Sales, Rentals and Service Teams at the branch.

Skills & Experience

• Previous experience in an administrative role, preferably in a related industry.
• Strong organisational skills with high attention to detail.
• Excellent verbal and written communication abilities.
• Ability to manage multiple tasks efficiently and meet deadlines.
• Proficiency with Microsoft Office Suite and familiarity with CRM systems.
• Customer-focused approach and ability to work well independently and collaboratively as part of a team.

What sets us apart?