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Bookings Co-ordinator
Ramsay Health Care UK
Northamptonshire, UAE
Full Time
Entry
Onsite
4 weeks ago
Data LiteracyCustomer ServiceExcelWordCommunication
Free
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About the Role
Ramsay Health Care UK is seeking a Bookings Coordinator to join their Hospital Administration Team at Rothwell Grange. The role involves inpatient bookings, managing patient waiting lists, and supporting theatre list management.
Key Skills for This Role
Data LiteracyCustomer ServiceExcelWordCommunication
Responsibilities
- Manage inpatient bookings for Self Pay, Insured and NHS Patients
- Handle patient telephone and email enquiries
- Manage Patient Waiting Lists and RTT patient pathways
- Support effective Theatre List Management
- Process Internal Funding Requests (IFR)
- Prepare daily reports and KPIs
Requirements
- Proven track record of achieving targets whilst maintaining outstanding customer service
- Ability to work under pressure while remaining patient/consumer focused
- Excellent verbal and written communication skills
- Proficient computer skills including Excel and Word
- Flexible and positive attitude
Full Job Posting
Summary
- Exciting opportunities have arisen for a Bookings Coordinator to join our successful and dedicated Hospital Administration Team based at Rothwell Grange.
- Woodland and Glendon Wood Hospitals provide services for both NHS and Private patients.
High level duties include
- Inpatient Bookings
- Self Pay, Insured and NHS Patients
- Patient telephone and email enquiries
- Patient Waiting Lists and RTT patient pathways
- Effective Theatre List Management
- Internal Funding Requests (IFR)
- Daily reports / KPI’s
What you will bring with you
- Proven track record of achieving targets whilst maintaining an outstanding level of customer service
- The ability to work under pressure whilst remaining patient / consumer focused
- Excellent verbal and written communication skills
- Proficient computer skills to include Excel and Word
- A flexible and positive attitude
Why join us?
- Private Medical Cover, with option to add partner and dependants
- Discounted Bupa Dental Insurance
- Life Assurance (Death in Service) x3 base salary
- Private Pension with Ramsay matching up to 5%
- Employee Assistance Programme
- 25 days annual leave + bank holidays, with option to buy or sell additional days
- Flexible shift patterns
- Family friendly policies including enhanced parental leave
- Volunteer leave
- Training and Development via the Ramsay Academy
- Colleague recognition programme
- Access to benefits platform, Cycle2Work scheme, subsidised staff restaurant, free parking
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