Billing Specialist

VLS Waste Services provides customized waste processing solutions for hazardous and non-hazardous industrial and commercial waste, including landfill diversion and sustainability programs, solidification of liquid waste, recycling, wastewater treatment, and waste sequestration.

VLS Railcar Cleaning and Repair Services division provides specialty cleaning services for difficult-to-clean products, including chemicals, hardened materials, and pressurized gases, and comprehensive repair services for certified full-service repairs, tank car qualifications, and maintenance.

VLS Marine Services division offers state-of-the-art barge cleaning, repair, and gas-free facilities for various chemical solvents and downstream petroleum products.

Summary:

The Billing Specialist is responsible for preparing and processing accurate, timely customer invoices; reviewing supporting documentation; resolving billing discrepancies; and coordinating with operations and other departments to obtain missing information. This role also monitors unbilled activity, maintains accurate customer and billing records, responds to billing inquiries, and supports month-end close while following established procedures and deadlines.

Job Duties:

Prepare accurate invoices for multiple customers daily, maintain invoicing records.

Deliver invoices to clients in a timely and accurate manner.

Maintain physical and electronic files in an organized manner.

Working with customers through portals and assisting in the PO process.

Maintain excellent relationships with Clients and follows up on inquiries or corrections with a sense of urgency.

Anticipate customer (internal and external) needs and fosters excellent customer service.

Perform required tasks during month end closing process and audits.

Partner with other organizational groups to achieve the goal of Best-in-Class Service.

Perform other administrative duties as needed.

Requirement:

3 years of experience in Billing / Accounts Receivable preferred.

Experience in the Waste industry preferred, but not required.

Understanding of the billing process.

Regular attendance at the worksite is required.

Proficient in Microsoft Office (including Excel, Word, PowerPoint) and Adobe. Experience in Acumatica or a similar ERP systems is a plus.

Critical thinking and problem-solving skills

Team player with service-oriented attitude

Good time-management with ability to focus and complete tasks.

Professional demeanor with great interpersonal and communication skills

At VLS our employees are the core of our business. As such, we value our employees' physical, mental, and financial wellbeing by providing first class, high value benefits and resources that are centered around a proper work-life balance.

Physical and Mental Wellbeing: VLS is committed to supporting our employees' physical and mental health by providing:

Medical, Dental and Vision Insurance - Based on each employee's need, we offer various high quality, low-premium medical, dental and vision plans, which include our first-in-class concierge service (available in Spanish) and 2nd MD Offering.

Flexible Spending Accounts (FSA) and Healthcare Saving Accounts (HSA) -- Set aside pre-tax money to use toward your health care spending. VLS provides an employer contribution to all HSA accounts.

Time Off - We offer 11 (eleven) company-paid holidays, in addition to our paid time off and voluntary time off plans.

Employee Assistance Program -- 24/7 assistance and counseling services that are 100% confidential and free to all employees and their dependents.

Telemedicine -- All employees and dependents receive free virtual visits by licensed practitioners any time, any day...including holidays!

Financial and Retirement Planning: At VLS we offer the following to assist our employees with planning around their finances and saving for retirement:

401(k) - Generous 401(k) matching program after 90 days of employment. VLS will match up to 5% of your pay every pay period. Matching contributions are 100% vested immediately.

Life and Disability Insurance -- Employer-paid life insurance, along with short-term and long-term disability coverage provided to all full-time employees.

Voluntary Life Protection Plans -- Employees and their dependents can elect coverage in our voluntary life/add, critical illness, hospital indemnity and accident plans.

Rewards and Recognition Programs -- We celebrate our employees! From birthdays to anniversaries and other various milestones/achievements, we have programs in place to recognize our employees.

Financial Planning - Free One on One financial planning with a certified Financial Planner/Coach.

Employee Discount - Employee Discount Program for savings on everyday goods and services at various retailers throughout the US.