Billing & Collections Specialist at Dragos — Remote, USA | Base Career

The Billing & Collections Specialist is part of the Accounting team at Dragos and is responsible for managing accounts receivable activities, including complex customer invoicing, collections, and billing issue resolution.

This role supports accounting operations by ensuring billing accuracy, timely collections, and effective collaboration with internal teams.

The role will report to the Senior Manager , Revenue Recognition .

At Dragos, the mission is personal.

The systems we protect deliver the water you drink, power your home, and keep the hospitals your community depends on running.

Those critical infrastructure systems that power our civilization around the world are under attack every day by adversaries.

When those systems fail, people are immediately at risk.

We are the global leader in xOT cybersecurity, combining technology, threat intelligence, and expert services.

The people here chose this work because they understand what is at stake .

Here, you will find a remote-first mission-driven team across North America, Europe, the Middle East, and APAC built on authenticity, transparency, and trust.

If safeguarding the systems that protect your family, friends, and community is the kind of work that matters to you, you are in the right place.

This role supports accounting operations by ensuring billing accuracy, timely collections, and effective collaboration with internal teams.

The role will report to the Senior Manager , Revenue Recognition .

Five ( 5 ) years of Accounts Receivable experience with emphasis on invoicing and collections.

System /software experience preferred: NetSuite (ERP), Salesforce, Certinia, Concur, Navan , Adobe .

Advanced e xperience with accounts receivable, billing, and collections processes, preferably in a SaaS or subscription-based environment.

Strong MS Excel proficiency to support reconciliations, reporting and analysis .

Strong attention to detail, self-review to yield a low error-rate, organizational skills and analytical thinking are a must.

Ability to work independently on assigned tasks, manage timelines, and deliver upon deadlines.

Demonstrated ability to coordinate and collaborate for problem resolution with internal staff in both the finance t eam and other departments, while maintaining positive working relationships.

Demonstrated ability to independently resolve complex billing and collections issues, exercising judgment and accountability for outcomes.

Working knowledge of tax concepts as they relate to customer invoicing; ability to identify discrepancies and partner with internal te a ms to resolve tax-related billing issues.

Motivated to contribute in a dynamic, fast-paced environment and grow expertise in the company’s business operations and billing processes.

Salary: $83,000 Competitive Equity Package Comprehensive Benefits Plan #LI-MM1 #LI-REMOTE Dragos is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, state, or local laws. All new hires must pass a background check as a condition of employment.

Billing & Collections Specialist

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