Bilingual Retail Sales Consultant

Sales:

Exceed monthly sales quotas.

Deliver complete, high quality sales that exceed the company's benchmark on key metrics.

Drive sales of preferred handsets, rate plans, features and accessories, per company guidance and benchmarks set by management.

Practice specific behaviors and best practices to generate and maximize sales and key metrics, as indicated by management.

Perform as a role model and offer assistance for all new hires and peer Retail Sales Consultants.

Perform other work-related tasks, as assigned by management.

Operations:

Adhere to all policies, as outlined in the Handbook and other company communications.

Adhere to all paperwork procedures, as outlined in the Handbook, Training Courses and Sun Com policy documents.

Master all required systems: Aktivate, ADP, Cricket Learning, etc.

Regularly check sales paperwork to review for discrepancies/errors.

Follow all Cash Depositing procedures and accept full responsibility for all deficiencies caused by your error or negligence.

Protect and maintain Company assets.

Use proper judgment to avoid fraudulent purchases, even those that may otherwise comply with Company restrictions on quantity and type of devices that can be purchased by customers.

When opening or closing a store, accurate & timely completion of related checklists with zero errors.

Immediate communication of any inventory deficiency to supervisors for review.

Safeguard all codes & passwords (i.e. RQ4, Carrier logins, Email, Security).