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Bilingual Product Analyst (French)
Descartes Systems Group
Sorel-Tracy, CAN
Full Time
Mid
Yesterday
REST APIsProduct managementLogistics operationsStakeholder managementSQLAI tools
Free
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REST APIsProduct managementLogistics operations
About the Role
Descartes Systems Group is seeking a Bilingual Product Analyst (French) to bridge customer operations and R&D, ensuring solutions solve real business problems. The role involves translating operational challenges into product outcomes, guiding delivery, and validating value through customer feedback.
Key Skills for This Role
REST APIsProduct managementLogistics operationsStakeholder managementSQLAI tools
Responsibilities
- Translate customer needs into clear product outcomes that guide R&D
- Deliver scalable API capabilities that improve warehouse, transportation, and last mile operations
- Apply Product Operating Model practices to rapidly validate ideas through Build Test Learn cycles
- Reduce time from concept to customer value using customer feedback, prototypes, and data
- Drive enhancements to sorting, routing, sequencing, loading, and execution capabilities
- Ensure APIs provide reliable, real time operational data
- Partner with customers and Engineering to define API contracts and support integrations
- Remove technical barriers that impact adoption and customer success
- Use AI to enhance product discovery, research, documentation, backlog refinement, and analysis
- Transform customer feedback and usage data into actionable product insights
- Foster trusted relationships across Product, Engineering, Customer Success, and customers
- Promote transparency, collaboration, and continuous improvement
Requirements
- Strong understanding of REST APIs, authentication, web services, payloads, webhooks, and API documentation
- Comfortable discussing integrations, API contracts, and data flows with Engineering
- Experience with enterprise integrations involving WMS, TMS, ERP, or similar platforms
- Familiarity with SaaS products, mobile applications, and product analytics (SQL or BI tools)
- Strong understanding of warehouse, transportation, and last mile operations
- Experience working within a Product Operating Model, using outcome based planning, experimentation, and continuous discovery
- Ability to balance customer needs, technical feasibility, and business priorities
- Excellent stakeholder management and facilitation skills
- Professional fluency in French and English
Full Job Posting
About the Role
- Descartes Unites the People and Technology that Move the World.
- As Product Delivery Lead, you will bridge customer operations and R&D, ensuring we build solutions that solve real business problems and deliver measurable outcomes.
- This is an API first product leadership role operating within our Product Operating Model.
Outcomes — What Success Looks Like
- Deliver Customer Centric Solutions: Translate customer needs into clear product outcomes that guide R&D.
- Accelerate Product Delivery: Apply Product Operating Model practices to rapidly validate ideas through Build Test Learn cycles.
- Improve Customer Operations: Drive enhancements to sorting, routing, sequencing, loading, and execution capabilities.
- Deliver Successful Integrations: Partner with customers and Engineering to define API contracts and support integrations.
- Leverage AI to Improve Product Delivery: Use AI to enhance product discovery, research, documentation, backlog refinement, and analysis.
- Build Strong Partnerships: Foster trusted relationships across Product, Engineering, Customer Success, and customers.
Skills & Competencies
- Strong understanding of REST APIs, authentication, web services, payloads, webhooks, and API documentation
- Comfortable discussing integrations, API contracts, and data flows with Engineering
- Experience with enterprise integrations involving WMS, TMS, ERP, or similar platforms
- Familiarity with SaaS products, mobile applications, and product analytics (SQL or BI tools)
- Strong understanding of warehouse, transportation, and last mile operations
- Experience working within a Product Operating Model
- Ability to balance customer needs, technical feasibility, and business priorities
- Excellent stakeholder management and facilitation skills
- Professional fluency in French and English
Location & Salary Range
- This is a remote position.
- Salary range: CAD 85,000–CAD 95,000 per year.
AI Enabled Ways of Working
- Uses AI responsibly to improve product management practices, research, prioritization, and analysis.
- Applies critical thinking to validate AI outputs and keep recommendations grounded in customer value.
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