Bilingual Customer Service Representative

Position Summary

Workplace

• The position is based at the North York, Ontario office.

Compensation

• The stated salary range is $45,000 to $50,000, with no compensation cadence specified.
• The source mentions Monday to Friday scheduling.

Key Responsibilities

• Support customers with order entry, credits, and other needs.
• Partner with assigned divisions and customers and ensure effective route management.
• Maintain current knowledge of products and system status across divisions and distribution centers.
• Assist account managers and customers with product-related inquiries about inventory levels, excessive punches, and general product information.

Qualifications

• Strong verbal and written communication skills.
• Fluent spoken and written French and English is required.
• Ability to resolve a variety of issues.
• Strong organizational skills and the ability to manage multiple priorities.
• Ability to work in a collaborative environment.
• English is required for daily communication with English-speaking colleagues and occasional communication with suppliers.

Employee Benefits

• The source lists profit sharing, healthcare benefits, matching retirement contributions, overtime compensation over 40 hours, and training and development opportunities.
• The source also mentions health, dental, and prescription drug insurance after 30 days and advancement opportunities.