BI (Business Intelligence) and Data Analytics Manager

Requirements:

• Bachelor’s Degree in Data Analytics, Information Systems, Business Administration or other relevant studies or equivalent work experience.
• Minimum 5 years of strategic data analysis, business intelligence or reporting responsibilities.
• Experience in field service, commercial HVAC/mechanical, facilities operations, or other relevant industry knowledge is preferred.
• Prior dashboard design and development experience with Power BI or similar Business Intelligence software.
• Ability to work with raw data to produce a finished dashboard independently.
• Exceptional business acumen with skills in trend analysis, forecasting, and root cause investigation.
• Expert level business and strategic analytical abilities.
• Creative, innovative, out-of-the box thinker.
• Exceptional problem solving and solution identification and development abilities with broad perception and initiative to escalate potential risks to senior leaders.
• Advanced time management, organizational, and multi-tasking skills with ability to track deliverables across various stakeholder groups positively impacting success of completing business objectives.
• Excellent written, verbal, and interpersonal communication with ability to influence and persuade without authority.
• Proficiency in computer applications including Microsoft Office products and advance knowledge of reporting tools.
• Expert knowledge of business analytics tools including Power BI (DAX, Power Query) and SQL/Snowflake and ability to leverage and/or quickly learn functionality of work order systems such as ServiceTitan, RealSuite, Astea (IFS Alliance), and Service Channel and demonstrate hands-on experience with configuration and administration.
• Ability to leverage AI for efficiency, analysis of large amounts of data, predictions, data visualization and analytics for consideration in business decisions. (Power BI Copilot, natural-language querying, AI assisted anomaly detection.)
• Working knowledge of workflow automation tools like Zapier.
• Licenses and/or Professional Accreditation would be a plus.
• Physical Demands & Work Environment
• To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions, absent undue hardship.
• Cognitive skills required to work in a client facing and fast paced environment include ability to maintain focus, communicate clearly and concisely, respond quickly to requests, create, and improve processes and ability to complete projects within targeted time frame to meet client expectations.
• Ability and willingness to travel based on business requirements.
• Current valid driver’s license and ability to provide personal transportation for meetings and job visits away from the office with reimbursement.
• At BGIS we believe that diversity and inclusion is a key business driver, such that we never lose sight of its importance as it is woven into the fabric of our organization. We are committed to maintaining a barrier-free recruitment process by providing equal employment opportunities through recruiting and retention of individuals of all backgrounds. We recognize that promoting diversity is an essential component of our continuing pursuit for organizational success!
• Visit us online at https://www.bgis.com/us/careers.htm for more information.
• Our company culture includes a robust mix of sound business practices and employee initiatives that promote personal and professional development, work/life balance, health and wellness and community involvement.
• The Company is an equal opportunity employer. We believe every employee has the right to work in surroundings that are free from all forms of unlawful discrimination. We are committed to providing equal employment opportunity to all employees and applicants without regard to race, color, religion, gender, national origin, age, disability, ancestry, creed, marital status, sexual orientation, or Veteran or military status, genetic information or any other basis prohibited by local, state or federal law in the relevant jurisdiction. This policy applies to all terms and conditions of employment including, but not limited to employment, advancement, assignment and training.
• BGIS is committed to strengthening our diversity through recruiting and retaining minority and women professionals from all backgrounds. Our commitment is consistent with our recognition that it is the outstanding people within BGIS who the source of our strength have always been. We recognize that promoting diversity is an integral component of our continuing quest for organizational excellence.
• This commitment to Equal Employment Opportunity is made equally as a social responsibility and as an economic and business necessity.
• Anyone with questions or concerns regarding Equal Employment Opportunity should contact their direct supervisor or the Human Resources Department without fear of retaliation of any kind.
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