Bench Operations Manager at MHG Hotels LLC — Indianapolis, USA | Base Career

Full Job Posting

No matter whether a guest arrives weary from their travels or excited for a vacation, as a Bench Operations Manager, you and your team know what to do to make them feel at home.

They will appreciate the sparkling lobby, a warm welcome, and pristine guest room.

As an Operations Manager, you will assist your General Manager in leading and inspire each team member to provide an exceptional guest experience.

Operating at a high level of excellence will ensure each guest will know you genuinely care about the quality of their stay, creating a customer for life.

Salary

Range: $52,264 - $61,672 annually

Benefits Offered

Employee Referral Program $
Bonus Program $
Merit Increase $
Paid Vacation
Flex Days
401k with Employer Contribution

• Medical, Dental, Vision

Life Insurance
Long-term/Short-term Disability
Accident Insurance
Critical Insurance

Our Bench Operations Managers makes a difference by:

Having a gift for paying attention to the smallest details
Having a team-first attitude
By driving results

As a Bench Operations Manager, you will:

Assist the General Manager in all aspects of hotel operations, day-to-day staff management, and guests.
Ensure compliance with SOP’s, policies, procedures, and service standards.
Handling guest complaints and overseeing service recovery process.
Assist in managing budget and ensure revenue and guest satisfaction goals are met.
Be part of developing short, and long-term strategic goals for performance improvement.

The Bench Operations Manager role requires standing, walking, and sitting for extended periods through shift.

Requires the ability to read and visually verify information in a variety of formats (i.e., small print, computer).

Grasp, turn and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.

Move, lift, carry, push, pull and place objects weighing less than 25 pounds without assistance.

MHG Hotels LLC seeks to attract and retain a high-performing and diverse workforce in which employee differences are respected and valued to better meet the varying needs of the diverse customers we serve.

MHG Hotels LLC is an equal opportunity employer and does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state, or local laws.

If you are an individual with a disability and need assistance completing the online application, please call 317-356-4000 extension 203.

Please leave a message and a member of our Human Resources team will return your call within three business days.

Alternatively, an email may be sent to hr@mhghotelsllc.com “Applicant Accommodation” should be included in the subject line of the email.

Please note that this phone number and email are only for those individuals who would like to request an accommodation to apply for a job.

Bench Operations Manager

Job Fit Check

Full Job Posting

Salary

Benefits Offered

• Medical, Dental, Vision

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About MHG Hotels LLC

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