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indeed

Bellman

Marriott International
Baladiyat ad Dawhah, QAT
Full-time
Onsite
Discovered 1 weeks ago
Guest servicesGuest request coordinationHotel property and local area informationTelephone etiquetteProfessional communicationSafety training and certifications
Free

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Guest servicesGuest request coordinationHotel property and local area information
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Position Summary

Bellman role in Rooms and Guest Services Operations at a Delta Hotels by Marriott property in Doha.

The position supports guest requests, hotel communications, lounge monitoring, and coordination with other hotel departments.

The role is full time and non-management.

Guest Services Duties

  • Arrange transportation, reservations, dry cleaning, and other services in response to guest requests.
  • Follow up on special requests and provide information about the property, surrounding amenities, events, and activities.
  • Answer and process guest calls, messages, requests, questions, and concerns.
  • Coordinate with Bell Services, Housekeeping, and other departments to resolve guest needs.
  • Review shift logs and document pertinent information in logbooks.
  • Monitor club lounge seating, service, safety, and guest well-being.

Standards and Teamwork

  • Report accidents, injuries, and unsafe work conditions to the manager and complete safety training and certifications.
  • Follow company policies, maintain a clean professional appearance, protect confidential information, and safeguard company assets.
  • Welcome guests, anticipate service needs, assist individuals with disabilities, and use clear professional language.
  • Maintain positive working relationships, support team goals, follow quality standards, and perform other reasonable duties as requested.

Preferred Qualifications

  • High school diploma or G.E.D. equivalent is listed as a preferred qualification.
  • No related work experience or supervisory experience is required.
  • No license or certification is required.
  • The role requires extended standing, sitting, or walking and handling objects weighing up to 10 pounds.

About Delta Hotels by Marriott

Delta Hotels by Marriott provides streamlined travel experiences focused on essential guest needs and purposeful service.

The brand is part of Marriott International and is expanding across markets worldwide.

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