Beauty receptionist

The Role

Key Responsibilities

• Handle all client communications via WhatsApp and phone — managing enquiries, bookings, confirmations, and follow-ups with warmth and professionalism.
• Manage and maintain the online booking system, ensuring appointments are accurately scheduled, updated, and communicated.
• Coordinate daily schedules for beauty technicians and drivers, aligning routes and timings to client locations across Dubai.
• Deliver a consistently elevated customer experience, reflecting the premium nature of the Nu.Me brand in every interaction.
• Proactively follow up with clients after visits to gather feedback and encourage rebooking.
• Maintain accurate, up-to-date client records and manage internal calendars.
• Handle last-minute changes, rescheduling, and cancellations calmly and efficiently, keeping all parties informed.

What We'Re Looking For

• Previous experience in a receptionist, salon coordination, or customer-service role — ideally in beauty, wellness, or hospitality.
• Excellent written and verbal English.
• A polished, confident phone and messaging manner that reflects a high-end brand.
• Comfortable with WhatsApp Business, Google Calendar, and online booking platforms.
• Highly organised, detail-oriented, and able to manage multiple priorities without dropping the ball.
• A friendly, patient, can-do attitude — even on the busiest days.
• Flexibility to work across the week, including weekends.
• Pay: AED3,000.00 - AED4,000.00 per month