Batchman

Position Summary

Key Responsibilities

• Health, Safety & Environment: • Be a role model for the desired HSE standards to be maintained by setting a good example for others to follow. • Be familiar with the company HSE Policy, Environmental Management Policy, and Injury Management Policy, and conduct all work in accordance with the principles expressed in these documents. • Comply with, and enforce compliance with HSE general rules, policies, practices and procedures, and legal requirements. • Assist in completing Project Hazard Assessments when required for new work, including considering Living Goal Zero requirements. • When required for High-Risk Work, complete Job Hazard Assessment (JHA) and use the JHA to provide input into written work procedures. This should be done with participation by a worker representative and must consider the Living Goal Zero requirements. • Participate in weekly Toolbox Safety Talks and provide support and feedback to site/crew supervisors for Toolbox Safety Talks. • Ensure regular planned inspections, document inspection results on an Inspection Report, and provide feedback to the Regional Ready Mix Supervisor for corrective actions to correct all hazards identified.
• Dispatching & Sales: • Pleasant telephone demeanor and excellent customer service skills. • Treats customers in a professional and courteous manner to create excellence in customer satisfaction and customer retention. • Represents the Company professionally in the community and promotes ongoing business relationships with customers and suppliers. • Takes accurate concrete orders and asks all the right questions to minimize any mistakes with the concrete order and keeps records. • Upsell customers with our value–added products to build trust and increase profitability. • Schedules all orders as such to maximize productivity and manpower while keeping overtime to a minimum. • Provides retail and contractor prices on phone as required. • Ensure all orders have payment secured or know of their current account status. • Review all tickets, make any necessary changes in Command to customer invoice preliminary reports and ensure that preliminary report is correct, legible, and accurate for invoicing. • Understand markets, communicates new opportunities, market updates and missed opportunities to their direct supervisor.