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Barista

KRAIV
Jeddah, KSA
Fulltime
Entry
2 months ago
Latte ArtEspresso Machine OperationCoffee KnowledgeCustomer ServicePOS SystemsFood Hygiene
Free

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Latte ArtEspresso Machine OperationCoffee Knowledge
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Role Description

This is a full-time on-site role located in Jeddah for a Barista.

The Barista will be responsible for day-to-day tasks including food preparation, providing exceptional customer service, and maintaining a clean and organized workspace.

The Barista will also be responsible for operating coffee equipment, taking orders, and maintaining knowledge of all available products.

Responsabilities

  • Promotes coffee consumption by educating customers; selling coffee and coffee grinding and brewing equipment, accessories, and supplies; preparing and serving a variety of coffee drinks, along with pastries and cookies.
  • Welcomes customers by determining their coffee interests and needs.
  • Educates customers by presenting and explaining the coffee drink menu; answering questions.
  • Sells coffees and coffee grinding and brewing equipment by explaining differences in coffee beans and coffee preparation machines; demonstrating how brewing equipment operates.
  • Prepares and sells coffee drinks by following prescribed recipes and preparation techniques for coffee drinks, such as, espresso, espresso lungo, caffe latte, and cappuccino.
  • Generates revenues by attracting new customers; defining new and expanded services and products.
  • Maintains inventories by replenishing coffee bean supply; stocking coffee brewing equipment; maintaining supplies, pastries, and cookies for coffee bar.
  • Keeps equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs.
  • Maintains safe and healthy work environment by following organization standards and sanitation regulations.
  • Improves quality results by studying, evaluating, and re-designing processes; implementing changes; maintaining and improving the appearance of the store and coffee bar.
  • Updates job knowledge by participating in educational opportunities; reading coffee, retail trade, and food service publications; maintaining personal networks.
  • Enhances coffee shop reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
  • Experience as a Barista and in food preparation
  • Prepare and serve coffee and tea drinks that meet quality standards
  • Properly handle and maintain all equipment
  • Respond to orders, questions, concerns, and complaints in a polite and efficient manner
  • Accurately handle cash and credit card payments, following appropriate cash-handling procedures
  • Serve customers quickly and efficiently
  • Demonstrate a thorough understanding of all the menu offerings
  • Observe relevant health and safety standards
  • Relevant skills and qualifications that would be beneficial include:
  • Knowledge of different coffee varieties and brewing methods
  • Ability to work in a fast-paced environment
  • Familiarity with health and safety regulations
  • Excellent interpersonal and communication skills
  • Strong customer service skills
  • Strong ability to multi-task
  • Basic mathematical skills
  • Ability to problem solve quickly
  • Strong customer service and communication skills
  • Ability to follow directions

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