Banquet Manager
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Key skills for this role
Role Overview
The Banquet Manager leads the daily execution of banquet functions and delivers memorable guest experiences.
The role combines banquet operations, event coordination, team leadership, and hospitality service.
Key Skills for This Role
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Job Description
The Banquet Manager leads the daily execution of banquet functions and delivers memorable guest experiences.
The role combines banquet operations, event coordination, team leadership, and hospitality service.
Responsibilities
- Bring an upbeat and friendly attitude to guest interactions and proactively improve the guest experience.
- Plan, organize, and execute breakfasts, coffee breaks, luncheons, dinners, cocktail receptions, and galas.
- Oversee function-room setup, including linens, silverware, glassware, and chinaware, according to event specifications.
- Communicate event specifications, procedures, and updates to Food and Beverage, Event Services, Property Operations, Audio Visual, and Housekeeping.
- Oversee event breakdown and ensure equipment is stored correctly for the next event.
- Supervise and support team members, monitor performance, provide coaching, and foster a positive work environment.
- Maintain compliance with health, safety, sanitation, and alcohol-awareness regulations.
What It Takes to Succeed
- Demonstrated passion for hospitality and delivering memorable guest experiences.
- Integrity and commitment to doing the right thing.
- Leadership that inspires others.
- Belief that teamwork drives the best outcomes.
- Ownership and accountability.
- Urgency and discipline in every moment.
About Hilton
Hilton describes itself as a global hospitality company committed to delivering exceptional guest experiences and building an exceptional workplace.
Hilton states that its culture has received repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune.
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