Base Career helps you apply smarter for this job.
Key skills for this role
The Banquet Captain, under the direction of the Banquet Manager, is responsible for supervising Banquet Department team members. The position is responsible for serving and performing related side duties with respect to special functions and in house meetings; and for completing daily and weekly paperwork and reports. The position is responsible for providing attentive, cheerful, courteous, professional customer service to all customers, internal and external, striving to always exceed their expectations.
ESSENTIAL FUNCTIONS: (includes, but is not limited to, the following)
Maintains a high level of customer service.
Coordinates all activities.
Evaluates operational procedures, recommends changes and implements approved changes as necessary.
Monitors service levels of all banquet functions.
Ensures a safe work environment for all team members and that all incidents are reported accurately and in detail.
Ensures function space is set up according to Banquet Event Order.
Ensures function space is kept clean before, during and after all functions.
Prepares all banquet billings per the Banquet Event Order and runs weekly sales reports.
Maintains cash banks and monitors cash handling procedures.
Ensures all Banquet Department employees perform their duties and comply with the company's policies and procedures, confirms Kronos and administers all disciplinary actions and conducts performance evaluations.
Places Eatec orders and transfers and participates in monthly inventory.
The Banquet Captain, under the direction of the Banquet Manager, is responsible for supervising Banquet Department team members. The position is responsible for serving and performing related side duties with respect to special functions and in house meetings; and for completing daily and weekly paperwork and reports. The position is responsible for providing attentive, cheerful, courteous, professional customer service to all customers, internal and external, striving to always exceed their expectations.
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
Sault Ste. Marie, USA
, USA
Sault Ste. Marie, USA
, USA
Sault Ste. Marie, USA
, USA
Sault Ste. Marie, USA
, USA
, USA
ESSENTIAL FUNCTIONS: (includes, but is not limited to, the following)
Maintains a high level of customer service.
Coordinates all activities.
Evaluates operational procedures, recommends changes and implements approved changes as necessary.
Monitors service levels of all banquet functions.
Ensures a safe work environment for all team members and that all incidents are reported accurately and in detail.
Ensures function space is set up according to Banquet Event Order.
Ensures function space is kept clean before, during and after all functions.
Prepares all banquet billings per the Banquet Event Order and runs weekly sales reports.
Maintains cash banks and monitors cash handling procedures.
Ensures all Banquet Department employees perform their duties and comply with the company's policies and procedures, confirms Kronos and administers all disciplinary actions and conducts performance evaluations.
Places Eatec orders and transfers and participates in monthly inventory.
Immediate peers, peers in other department, immediate supervisor/manager, managers in other departments, executives, Board of Directors and customers.
Tribal-owned Michigan casino operator serving guests across five gaming, hotel, dining, and entertainment properties.
Visit company websiteJobs and hiring trendsUSD 17.82-17.82 hourly / hour
Full-time
Entry · 1+ years experience
Onsite
Apply faster on company sites with our extension.