Back Office Operations Manager (Chinese-speaking, HR & Admin Focus)
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Key skills for this role
About the Role
A Chinese technology company seeks a Back Office Operations Manager to oversee HR, Admin, Finance Coordination, and regional operational support across the MEA region.
Key Skills for This Role
Responsibilities
- Manage daily operations of support functions (Finance, HR, Admin, Sales Admin, Finance Business Partner) for the MEA region
- Establish standardized back office processes tailored for multi country business environments
- Lead regional budgeting, cost control, expense review, and financial statement analysis
- Oversee employee life cycle processes (onboarding/offboarding, payroll, benefits, performance management, visa & work permits)
- Manage office premises, fixed assets, vendor contracts, local travel, and security matters
- Drive the adoption of the company’s own management software within back office operations
- Serve as the primary interface between MEA region and global functions (Finance, HR, IT, Legal)
- Support front end business teams (Sales, Implementation, Customer Success) with back office needs
Requirements
- Bachelor’s degree or above in Business Administration, Finance, HR Management, or related field
- Over 3 years of experience in back office operations management
- Fluent in both English and Chinese (Mandarin) as working languages
- Familiar with labor laws, tax regulations, and company registration practices in at least two countries in the Middle East or Africa
- Basic financial analysis skills – able to understand P&L, cash flow, and budget management concepts
- Strong cross cultural communication skills
- Results driven, with both strategic thinking and execution ability
Full Job Posting
Job Overview
- Our client is a large Chinese technology company with its Middle East & Africa regional headquarters based in Dubai. The company is now seeking an experienced Back Office Operations Manager to oversee HR, Administration, Finance Coordination, and regional operational support across the MEA region.
Key Responsibilities
- Manage daily operations of support functions (Finance, HR, Admin, Sales Admin, Finance Business Partner) for the MEA region.
- Establish standardized back office processes tailored for multi country business environments.
- Ensure local operational policies align with the company global standards while complying with local labor laws, tax regulations, and data protection requirements.
- Lead regional budgeting, cost control, expense review, and financial statement analysis; coordinate with global finance teams.
- Manage local bank accounts, tax filings, and audits; mitigate cross border fund and currency risks.
- Oversee employee life cycle processes (onboarding/offboarding, payroll, benefits, performance management, visa & work permits) for a multi national team.
- Manage office premises, fixed assets, vendor contracts, local travel, and security matters.
- Drive the adoption of the company’s own management software within back office operations to improve efficiency.
- Identify operational pain points and introduce or optimize local management tools to reduce cross border collaboration costs.
- Serve as the primary interface between MEA region and global functions (Finance, HR, IT, Legal) for smooth policy and information flow.
- Support front end business teams (Sales, Implementation, Customer Success) with back office needs; respond quickly to regional project requirements.
Qualifications
- Bachelor’s degree or above in Business Administration, Finance, HR Management, or related field.
- Over 3 years of experience in back office operations management, experience supporting regional operations across the Middle East and Africa is preferred.
- Fluent in both English and Chinese (Mandarin) as working languages; Arabic is a strong plus.
- Familiar with labor laws, tax regulations, and company registration practices in at least two countries in the Middle East or Africa.
- Basic financial analysis skills – able to understand P&L, cash flow, and budget management concepts.
- Strong cross cultural communication skills; comfortable working across multiple countries, time zones, and religious/cultural customs.
- Results driven, with both strategic thinking and execution ability; capable of solving complex operational issues independently.
- Willing to travel moderately (e.g., to Saudi Arabia, Ethiopia, Kenya, etc.).
Preferred (Plus)
- Experience with Chinese multinational subsidiaries or global IT/cloud service companies.
- Certifications such as PMP, SHRM, or local HR credentials.
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