B&F Service Expert - In Room Dining
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Key skills for this role
About the Role
Guest Service Experts deliver memorable dining experiences, manage menus, ensure safety, and maintain professionalism while performing various service tasks.
Key Skills for This Role
Responsibilities
- Set tables and communicate with the kitchen
- Interact with and serve guests
- Clean work areas and supplies
- Follow company policies and quality standards
Requirements
- Ability to stand, sit, or walk for extended periods
- Ability to lift and carry objects up to 25 pounds unassisted and 50 pounds with assistance
- Professional appearance and communication skills
Full Job Posting
Position Summary
- Build memorable and unique dining experiences for guests.
- Take initiative and deliver a wide range of services to ensure guest enjoyment.
Key Responsibilities
- Set tables, communicate with the kitchen, interact and serve guests.
- Clean work areas and supplies.
- Follow company policies and procedures, uphold quality standards.
- Ensure professional uniform, personal appearance, and communications.
Physical Requirements
- Stand, sit, or walk for extended time; move over sloping, uneven, or slippery surfaces.
- Read and visually verify menu information.
- Move, lift, carry, push, pull, and place objects weighing ≤25 lbs unassisted and ≤50 lbs with assistance.
- Reach overhead and below knees, including bending, twisting, pulling, and stooping.
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