Azure - IT Helpdesk Support Engineer
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About the Role
We are currently looking IT Helpdesk Support Engineer our Qatar operations.
Key Skills for This Role
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Overview
**Job Description** **We are** currently looking **IT Helpdesk Support Engineer** our **Qatar** operations.
Required Skills And Qualifications
- Bachelor’s degree in Computer Science, or a related field
- Relevant Microsoft certifications: Windows Client; Managing Modern Desktop; Azure
- Minimum 2 year of hands-on experience Microsoft Client and server platforms as a helpdesk technician
- Effective communication skills in both written and verbal forms
- Mandatory: Fluent Arabic & English speaker
Key Responsibilities
- Serving as the first point of contact for customers seeking technical assistance over the phone or email.
- support users on a functional level, by offering guidance on how to use systems and equipment.
- Performing remote troubleshooting through diagnostic techniques and pertinent questions.
- Performing on-site installations and support.
- Install and configure Windows and other desktop software.
- Configure and manage connectivity and storage
- Maintain Windows
- Protect devices and data
- Deploy Windows client
- Manage identity and access by creating and maintaining AD users.
- **Joining time frame:** 2 weeks (maximum 1 month)
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